Rayna Mangels
Delaware,OK
Summary
Dynamic and dedicated licensed cosmetologist with exceptional social skills and a strong commitment to client satisfaction. Proven success at Self Employment Tax Experts in enhancing client retention through personalized services and effective scheduling. Skilled in hair styling and sanitation practices, fostering a welcoming environment that prioritizes professionalism and ethics.
Overview
1
1
Certification
Work History
Cosmetologist
Self Employment Tax Experts
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
Caregiver
Life Patterns
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Assistant Manager
Hibbett Sporting Goods
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
Associate Of Science - General Studies
Coffeyville Community College
Coffeyville, KS05.2009
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Scheduling appointments
- Clear communication
- Hair styling
- Men and women haircuts
- Customer consultation
- Professionalism and ethics
- Sanitation practices
- Client consultations
- Hair coloring and highlighting
Certification
Board certified cosmetologist
Timeline
Cosmetologist
Self Employment Tax Experts
Caregiver
Life Patterns
Assistant Manager
Hibbett Sporting Goods
Associate Of Science - General Studies
Coffeyville Community College
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