Community Desk Assistant
San Jose State University Housing Services
01.2025 - Current
- Collaborated with fellow staff members to ensure smooth operations during special events or large gatherings on property grounds.
- Managed front desk operations, ensuring a welcoming environment for all community members.
- Provided excellent customer service to residents, fostering positive relationships within the community.
- Streamlined administrative processes by maintaining organized files and accurate records of resident information.
- Contributed to a positive team dynamic by providing support, encouragement, and assistance to fellow staff members when needed.
- Assisted residents with daily inquiries, addressing concerns in a timely and efficient manner.
- Facilitated new resident orientations, providing important information about community policies and resources available within the complex.
- Greeted guests in with friendliness and professionalism.
- Completed daily logs for management review.
