Rayna Perez
Columbus
Summary
Results-driven service leader at Chipotle Mexican Grill with a focus on customer satisfaction. Proficient in team management, staff training, and optimizing operations for enhanced performance. Strong commitment to professional development and effective communication.
Overview
4
4
years of professional experience
Work History
Service Leader
Chipotle Mexican Grill
05.2021 - Current
- Supervised team operations to enhance service efficiency and customer satisfaction.
- Trained and mentored new staff on food safety and service protocols.
- Developed scheduling strategies to optimize labor resources during peak hours.
- Handled escalated customer complaints professionally, resolving situations in a manner that satisfied both parties whenever possible.
- Promoted teamwork within the department, leading to improved collaboration and greater overall effectiveness.
Assistant Infant Teacher
The Barrington School
07.2022 - 07.2023
- Assisted in developing and implementing age-appropriate lesson plans for infants.
- Facilitated nurturing environment, promoting social and emotional development among children.
- Collaborated with lead teachers to evaluate and enhance classroom activities for infants.
- Monitored children's progress, providing regular feedback to parents on developmental milestones.
- Implemented health and safety protocols, maintaining compliance with state regulations and standards.
- Established strong relationships with parents, maintaining open communication about their child''s progress and any concerns that arose.
Education
Associate of Arts -
Columbus State Community College
Columbus, OH05-2026
Skills
- Team management
- Exceptional communication
- Customer service and support
- Strong work ethic
- Willingness to learn
- Problem-solving
- Multitasking
- Punctual and dependable
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Infant Teacher
The Barrington School
07.2022 - 07.2023
Service Leader
Chipotle Mexican Grill
05.2021 - Current
Associate of Arts -
Columbus State Community College
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