Rayna Russell
Glasgow,KY
Summary
Dynamic and customer-focused professional with experience as a Restaurant Hostess at Applebee's Bar & Grill. Proven ability to enhance guest relations and satisfaction through exceptional service and effective problem-solving. Skilled in cash handling and multitasking, ensuring a seamless dining experience while maintaining a welcoming atmosphere.
Experienced in processing incoming merchandise and verifying product details against invoices, demonstrating strong attention to detail and adherence to receiving procedures. Background includes sorting freight by department and priority, ensuring efficient stockroom placement. Proven ability to collaborate with team members to fulfill orders accurately and timely, contributing to overall operational efficiency. Skills in inventory scanning and problem-solving support effective management of receiving reports and inventory control.
Overview
4
4
years of professional experience
Work History
Waitress
Colton’s Steakhouse and Grill
Glasgow KY
08.2026 - Current
- Greeted guests and presented Colton's Steakhouse and Grill menu recommendations.
- Took food and beverage orders using a point-of-sale system.
- Served entrees, drinks, and refills with timely table service.
PO Processor
Rural King
Glasgow, KY
02.2026 - Current
- Verified product details against invoices and packing slips.
- Processed incoming merchandise for Rural King inventory and stockroom placement.
- Sorted freight by department, priority, and storage location.
Restaurant Hostess
Applebees Bar & Grill
01.2025 - 01.2026
- Greeted and seated guests to create a welcoming atmosphere and enhance overall dining experience.
- Managed reservation system and coordinated seating arrangements to optimize guest flow and minimize wait times.
- Managed reservation system, coordinating seating arrangements efficiently.
- Responded to guest inquiries, providing information about menu offerings and specials.
- Assisted in maintaining cleanliness and organization of front-of-house areas.
- Resolved guest complaints professionally, taking appropriate action to address the issues and improve future experiences.
Movie Theater Attendant
Marquee Cinemas
08.2022 - 12.2022
- Guided patrons through ticket purchases and addressed seating inquiries to enhance their experience.
- Ensured cleanliness and organization of lobby and screening areas to create a welcoming environment.
- Operated point-of-sale systems for snack and beverage sales.
- Managed point-of-sale systems for snack and beverage sales, facilitating smooth transactions for patrons.
Education
High School Diploma -
Homeschool
Glasgow KYSkills
- Safe food handling
- Prioritizing the customer
- Order processing
- Inventory management
- Customer service
- Customer service
- Order accuracy
- Attention to detail
- Problem solving
- Team collaboration
- Guest feedback
Timeline
Waitress
Colton’s Steakhouse and Grill
08.2026 - Current
PO Processor
Rural King
02.2026 - Current
Restaurant Hostess
Applebees Bar & Grill
01.2025 - 01.2026
Movie Theater Attendant
Marquee Cinemas
08.2022 - 12.2022
High School Diploma -
Homeschool