Summary
Overview
Work History
Education
Skills
Certification
Quote
Timeline
AssistantManager
RAYNA TCHAKAROVA

RAYNA TCHAKAROVA

Personal and Business Banker
Minot,ND

Summary

Personable New Accounts Representative with 11 years experience in Banking . Outstanding leadership and organizational abilities with superb verbal and written communication skills. Familiarity with all account types, products and services. NMLS #1522241

Overview

11
11
years of professional experience
1
1
Certificate

Work History

Personal Banker

Washington Federal Bank
Las Vegas, NV
04.2022 - Current


  • Networked to increase client base and encourage existing clients to expand financial portfolios.
  • Interviewed customers to obtain information needed for opening new accounts or renting safe-deposit boxes.
  • Backed up teller team by handling needs of new and existing customers at main counter.

Mortgage Loan Officer

Rocket Pro
Las Vegas, NV
09.2021 - 03.2022
  • Explained different types of loans pertaining to client situations.
  • Developed prospects for new loans by conducting 50 cold calls weekly.
  • Implemented sales strategies that established relationships with realtors and CPAs.

Mortgage Loan Officer

PRMG
Las Vegas, NV
04.2021 - 09.2021
  • Reviewed loan files and updated to match current standards.
  • Worked with underwriters to fix application problems and resolve issues.
  • Minimized losses by accomplishing 30% sales recovery.

Financial Services Representative

First Savings Bank
Henderson , NV
03.2018 - 05.2021
  • Boosted financial service sales by using cross-selling techniques.
  • Managed over 50 customers calls daily
  • Exceeded established sales goals and increased client retention by35%

Personal and Business Banker

Town And Country Bank
Las Vegas, NV
06.2017 - 03.2018
  • Resolved online banking issues that impacted sales and business outcomes.
  • Exceeded sales goals by at least 25% for 2 quarters in row.
  • Earned Best Selling Skills award while facilitating business through new programs and initiatives.

NMLS Licensed Personal and Business Banker

Fifth Third Bank
Naples, FL
08.2011 - 05.2017
  • Established over 10 HELOC loans per month.
  • Continually boosted branch production and revenue by 30% by consistently meeting all monthly and quarterly sales goals.
  • “Employee of the month” for 11/2016

Education

High School Diploma -

Classical Music School
Sofia,Bulgaria

Mortgages

Key Realty School
Las Vegas, NV
06.2020

Skills

  • Loan Applications
  • Organization and Time management
  • Excellent work ethic
  • Good listening skills
  • Self-motivated professional
  • Sales Goals

Certification

  • Licensed NMLS #1522241
  • Critical Selling Skills License
  • Credit Debt Specialist

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Personal Banker

Washington Federal Bank
04.2022 - Current

Mortgage Loan Officer

Rocket Pro
09.2021 - 03.2022

Mortgage Loan Officer

PRMG
04.2021 - 09.2021

Financial Services Representative

First Savings Bank
03.2018 - 05.2021

Personal and Business Banker

Town And Country Bank
06.2017 - 03.2018

NMLS Licensed Personal and Business Banker

Fifth Third Bank
08.2011 - 05.2017

High School Diploma -

Classical Music School

Mortgages

Key Realty School
RAYNA TCHAKAROVAPersonal and Business Banker