Rayna Weems
Spokane,WA
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful settings.
Overview
3
3
years of professional experience
Work History
Front Desk
YMCA Of The Inland Northwest
05.2022 - 10.2022
- Answered customer telephone calls promptly and appropriately handled needs.
- Maintained clean and organized front desk areas to uphold polished company image.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Used internal software to process reservations, check-ins and check-outs.
Order Selector
US Foods
08.2021 - 02.2022
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Checked inventory and selected products from specific locations based upon availability.
Cashier/Castodian
Walmart
01.2020 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds, and resolving transaction issues.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Homeschooled
06.2020
Skills
- Active listening
- Cash handling experience
- Resourcefulness
- Data entry accuracy
- Reliability and punctuality
- Positive attitude
- Attention to detail
- Customer service orientation
- Office equipment operation
Timeline
Front Desk
YMCA Of The Inland Northwest
05.2022 - 10.2022
Order Selector
US Foods
08.2021 - 02.2022
Cashier/Castodian
Walmart
01.2020 - 07.2021
High School Diploma -
Homeschooled
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