Rayne Donahue
Houston
Summary
Dynamic professional with a proven track record in social media marketing and customer satisfaction, notably at My Money Tax Service. Excelled in creating engaging content and enhancing brand engagement through effective communication and time management. Skilled in social media tools and customer service, achieving significant improvements in customer experience and brand visibility.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Old Navy, Gap
Houston
11.2024 - Current
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Processed customer payments quickly and returned exact change and receipts.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
Social Media Manager
My Money Tax Service
Houston
01.2024 - 03.2025
- Used editing and graphic design tools to create content and visuals for social channels.
- Coordinated with external vendors or agencies to produce high quality visuals or videos.
- Stayed abreast of changes in social media policies, tools, and algorithms to adapt strategies accordingly.
- Employed storytelling for digital content and developed unique campaigns to promote brand engagement.
Education
K-12 Virtual Academy
Hallsville, TXSkills
- Social media marketing
- Effective communication
- Time management
- Customer satisfaction
- Product knowledge
- Basic math
- Phone etiquette
- Positive and professional
- Excellent communication
- Training and mentoring
Timeline
Customer Service Cashier
Old Navy, Gap
11.2024 - Current
Social Media Manager
My Money Tax Service
01.2024 - 03.2025
K-12 Virtual Academy