Jack Nelson
Bellevue,WA
Summary
Driven professional with experience at Chipotle and Pro Club, excelling in customer satisfaction and social skills. Have worked extensively with marketing already after taking three years of courses in high school and now majoring in it in college. Skilled in fostering positive relationships with customers, achieving significant improvements in customer engagement. Committed individual looked to further a fruitful professional career.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Cashier
Chipotle
06.2023 - 08.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Junior Basketball Coach
Pro Club
04.2022 - 05.2023
- Evaluated player progress, providing constructive feedback for continuous improvement hosting 6-10 small group trainings a week
- Designed practice schedules that balanced skill development with adequate rest periods for optimal performance outcomes.
- Implemented injury prevention measures, ensuring the safety and well-being of athletes during practice sessions.
- Established positive relationships with parents, addressing concerns and providing regular updates on athlete progress.
Education
Bachelor of Arts - Marketing
San Diego State University
San Diego, CA04.2027
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Social Media Marketing
- Video Editing
- Content scheduling
- Social Listening
- Social Media and Promotions
Affiliations
- Delta Sigma Phi Fraternity
Certification
- Social Media Marketing, HubSpot Academy - 2024
Websites
- https://www.fiverr.com/jacknelson50/be-your-social-media-marketing-manager-and-content-creator
- https://www.linkedin.com/in/jack-nelson-26677524b/
Timeline
Customer Service Cashier
Chipotle
06.2023 - 08.2023
Junior Basketball Coach
Pro Club
04.2022 - 05.2023
Bachelor of Arts - Marketing
San Diego State University