Rayne Montes
Las Vegas,Nv
Summary
I am a hardworking, dedicated team player looking for a chance to grow within your company. I am reliable and punctual with great customer service skills.
Overview
10
10
years of professional experience
Work History
CSR
Foundever
03.2023 - 04.2024
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
Laundry Production Worker
Brady Linen
12.2019 - 08.2020
- Sort clean and soiled linen for processing
- Feeds clean linens through moving belt folding machines
- Hand Folds fold small pieces.
Customer service Rep
Precision Opinion
03.2019 - 12.2019
- Conduct phone surveys for political or non-federal healthcare studies.
Cashier
Citi Trends
04.2015 - 07.2017
- Retail sales
- Balances register according to company policy
- Handles all cash, checks and credit cards correctly and by company policy
- Provides proper customer service.
Sales Associate
Target
09.2014 - 03.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Boulder City HS
05.2014
Skills
- Reliable team worker
- Courteous Demeanor
- Delivers exceptional customer service
- Cash handling
References
Available upon request
Timeline
CSR
Foundever
03.2023 - 04.2024
Laundry Production Worker
Brady Linen
12.2019 - 08.2020
Customer service Rep
Precision Opinion
03.2019 - 12.2019
Cashier
Citi Trends
04.2015 - 07.2017
Sales Associate
Target
09.2014 - 03.2015
High School Diploma -
Boulder City HS
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