Raynecia Love
Anaheim,CA
Summary
Experienced Trauma informed Senior Residential Counselor skilled in crisis intervention nd de-escalatio stratgies, behavioral therapy, and needs assessment. Proven ability to collaborate with multidisciplinary teams to develope person centered ìIPs ithat foster resident in dependency and self sufficiency a
emotional well-being, contributing to a safe and supportive environment.
Overview
28
28
years of professional experience
Work History
Senior Residential Counselor
Mary’s shelter
Santa Ana, California
01.2022 - 03.2026
- Executed daily safety inspections and room checks to ensure facility compliance.
- Provided emotional support during crises, ensuring essential assistance for residents.
- Performed comprehensive client needs assessments and ongoing reassessments for effective interventions.
- Utilized evidence-based therapeutic methods when assisting trauma-affected clients.
- Facilitated engaging expressive activities that promoted accountability among residents.
- Collaborated with counselors to design personalized programs for residents' development.
- Informed clients about community resources available to meet their specific needs.
- Maintained a safe environment through continuous observation of daily activities.
Facility operations Manager
Exposition House
Anaheim, California
01.2005 - 07.2007
- Oversaw facility operations and maintenance to guarantee a safe environment.
- Coordinated vendor services for cleaning, security, and repairs, ensuring optimal facility performance.
- Implemented policies that improved operational efficiency across the facility.
- Conducted training for staff on facility protocols and emergency procedures for safety compliance.
- Supervised various departmental staff members to ensure adherence to workflow processes.
- Mediated conflicts among employees to maintain positive workplace relationships.
- Facilitated onboarding of new hires by providing essential training materials and resources for smoother integration.
- Tracked employee attendance to identify excessive absenteeism or tardiness needing intervention.
Rehabilitation Counselor
Salvation Army ARC
Anaheim, California
07.1998 - 03.2002
- Delivered counseling services to individuals in recovery from addiction.
- Provided crisis intervention services utilizing cognitive-behavioral and dialectical behavior therapies to stabilize clients in distress.
- Established long- and short-term therapeutic goals to promote patient progress.
- Conducted group therapy sessions, educating patients on relevant care topics.
- Facilitated support groups for individuals with disabilities, fostering connections and collaboration among participants.
- Advocated for clients to secure essential benefits from governmental agencies.
- Connected individuals with community resources and coordinated referrals to ensure access to necessary support services.
- Managed clinical documentation and billing processes to ensure compliance and efficiency. of clinical documentation, billing, and resident rights compliance.
Therapeutic behaviorally specialist specialist
Olive Crest Treatment Center
Santa Santa Ana, California
08.2000 - 01.2001
- Developed individualized treatment plans aligned with client goals and needs.
- Collaborated with multidisciplinary teams to enhance comprehensive client care.
- Performed consistent assessments to monitor and adjust client interventions.
- Coordinated cross-departmental initiatives to streamline workflow and improve service delivery.
- Coordinated cross-departmental initiatives to streamline workflow and improve service delivery.Ł
Education
Bachelor of Science - Hma
Hope International University
Fullerton, CA03-2002
Skills
- Crisis intervention
- Behavioral therapy
- Evidence-based practices
- Needs assessment
- Program development
- Crisis management
- Crisis management
Timeline
Senior Residential Counselor
Mary’s shelter
01.2022 - 03.2026
Facility operations Manager
Exposition House
01.2005 - 07.2007
Therapeutic behaviorally specialist specialist
Olive Crest Treatment Center
08.2000 - 01.2001
Rehabilitation Counselor
Salvation Army ARC
07.1998 - 03.2002
Bachelor of Science - Hma
Hope International University