Summary
Work History
Education
Skills
Timeline
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Rayniya Spearman

Greenville,SC

Summary

Results-driven sales professional with proven track record in driving revenue growth and building lasting client relationships. Adept at identifying customer needs, presenting tailored solutions, and closing sales efficiently. Strong team collaborator, adaptable to changing market conditions, and consistently focused on delivering measurable results. Skilled in strategic communication, negotiation, and market analysis.

Work History

Customer Service Representative

Percival Tompkins Funeral Home
2022 - 2024
  • Responded to client inquiries with empathy and professionalism, ensuring comfort during difficult times.
  • Assisted families in selecting appropriate services and products based on individual needs and preferences.
  • Managed scheduling of services and coordination with various departments to ensure smooth operations.
  • Processed payments and maintained accurate records for all transactions in compliance with company policies.
  • Managed high-volume calls, maintaining composure in fast-paced environment.
  • Documented customer interactions accurately using CRM software to ensure data integrity.

Inside Sales Representative

Kapture Management
2024 - 2025
  • Developed and maintained strong customer relationships to enhance satisfaction and retention.
  • Executed sales strategies to meet and exceed monthly sales targets consistently.
  • Conducted product demonstrations, effectively showcasing features and benefits to potential clients.
  • Collaborated with team members to identify market trends and adjust sales tactics accordingly.
  • Conducted product demonstrations to effectively address customer inquiries and showcase features.
  • Managed customer accounts, ensuring timely follow-ups and accurate order processing.

Outside Sales Representative

Browns & Partners
2025 - 2026
  • Cultivated relationships with clients to enhance customer satisfaction and loyalty.
  • Executed sales strategies to achieve monthly revenue targets and increase market share.
  • Conducted product demonstrations to educate clients on features and benefits, driving purchase decisions.
  • Collaborated with marketing team to identify opportunities for promotional campaigns and outreach initiatives.
  • Managed customer inquiries and resolved issues promptly, ensuring positive client experiences.
  • Trained new sales representatives on product knowledge and effective selling techniques.
  • Exceeded monthly sales targets and quotas consistently.

Education

Associate of Science - Business Management

Greenville Technical College
Greenville, South Carolina, SC
01-2027

Skills

  • Relationship building

  • Motivated team player

  • Problem-solving

  • Customer Service-oriented

  • Account management

  • Attention to detail

  • Exceptional customer service

  • Cheerful and energetic

  • Data entry

  • Active listening

  • Critical thinking

Timeline

Customer Service Representative

Percival Tompkins Funeral Home
2022 - 2024

Inside Sales Representative

Kapture Management
2024 - 2025

Outside Sales Representative

Browns & Partners
2025 - 2026

Associate of Science - Business Management

Greenville Technical College

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Rayniya Spearman