Raymond Smith
Towson,MD
Summary
Developed exceptional client relations and analytical skills in high-stakes, customer-focused environment. Proficient in assessing client needs, recommending tailored solutions, and maintaining compliant practices. Seeking to transition into new field where these transferable skills can drive meaningful outcomes and foster long-term success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Licensed Life Insurance agent
PHP AGENCY
Calverton, MD
06.2025 - Current
- Administered client relationship strategies and managed policy frameworks to support organizational objectives.
- Applied critical thinking and clear communication to enhance focus on problem-solving initiatives.
- Implemented processes to guarantee compliance with regulatory guidelines and promote ethical practices.
- Provided comprehensive financial guidance to support informed decision-making for friends and family.
Cashier
Pizza Hut
Fort Washington, MD
05.2023 - 08.2024
- Engaged with team members to streamline operations and promote a supportive work environment.
- Demonstrated ability to navigate high-pressure situations by effectively coordinating multiple tasks to meet time-sensitive objectives.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
Education
Civil Engineering
Prince George’s Community College
Largo, MdBachelor of Science - Civil Engineering
Morgan State University
Baltimore, MD05.2027
Skills
- Communication
- Presentation
- Time management
- Problem solving
- Microsoft Word
- Microsoft PowerPoint
- AutoCAD
- Strong interpersonal skills
Certification
- State of Maryland insurance License
Timeline
Licensed Life Insurance agent
PHP AGENCY
06.2025 - Current
Cashier
Pizza Hut
05.2023 - 08.2024
Civil Engineering
Prince George’s Community College
Bachelor of Science - Civil Engineering
Morgan State University
Campus Involvement
- American Society of Civil Engineers
- African Student Association, Participated in cultural events, networking activities, and student led initiatives, Gained leadership, teamwork and organizational experience
Coursework
- Calculus 3
- Differential Equations
- Intro to AutoCAD
- Intro to Civil Engineering