Rayquan Ramsey
Ferrum,VA
Summary
Detail-oriented professional with strong data entry accuracy and effective communication skills. Experienced in managing records and training new staff, committed to enhancing workflow efficiency and supporting organizational goals.
Overview
4
4
years of professional experience
Work History
Sales Representative
T-Mobile
Rocky Mount, VA
01.2025 - Current
- Engaged customers to identify their needs and recommend suitable mobile solutions.
- Demonstrated product features and benefits to enhance customer understanding and satisfaction.
- Processed transactions efficiently using T-Mobile's point-of-sale systems.
- Collaborated with team members to meet sales targets and improve store performance.
- Resolved customer inquiries and complaints promptly to maintain positive relationships.
- Participated in promotional events to increase brand visibility and attract potential customers.
Sales Trainer
Legacy HQ
Roanoke , VA
01.2023 - 01.2025
- Developed and delivered engaging sales training programs for diverse teams.
- Collaborated with management to identify training needs and performance gaps.
- Conducted role-playing exercises to enhance sales techniques and customer interactions.
- Assessed trainee performance through evaluations and feedback sessions.
- Facilitated workshops on effective communication and negotiation skills.
Medical Office Technician
Carilion Clinic
Moneta, Virginia
09.2021 - 12.2023
- Managed patient records and maintained accurate electronic filing systems.
- Assisted healthcare staff with administrative tasks and scheduling appointments.
- Processed incoming calls and directed inquiries to appropriate departments.
- Coordinated office supplies inventory and placed replenishment orders as needed.
- Supported billing and coding processes by verifying patient information accuracy.
- Prepared documentation for patient visits and ensured compliance with regulations.
- Facilitated communication between departments to enhance workflow efficiency.
- Trained new staff on office procedures and software applications utilized in operations.
Education
Management Fundamentals
PennMed Wharton
09-2023
High School Diploma -
Franklin County
Rocky Mount, VA05-2021
Skills
- Customer relationship management
- Data entry accuracy
- Point-of-sale systems
- Team collaboration
- Effective communication
- Public speaking
- Conflict resolution
- Customer service
Timeline
Sales Representative
T-Mobile
01.2025 - Current
Sales Trainer
Legacy HQ
01.2023 - 01.2025
Medical Office Technician
Carilion Clinic
09.2021 - 12.2023
Management Fundamentals
PennMed Wharton
High School Diploma -
Franklin County