Raysa Rosario
Queens,NY
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Kharag Pawn Brokers
11.2021 - 07.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Customer Service Cashier
Valentinos Restaurant & Pizzeria
04.2022 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about meals sold in the restaurant.
- Processed customer orders and accurately handled payment transactions.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Market Fresh Supermarket
08.2021 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Swedish Institute
New York, NY12.2024
High School Diploma -
Academy Of American Studies
Long Island City, NY06.2021
Skills
- Performing Needs Assessments
- Telephone Management
- Customer Complaint Resolution
- Customer Relationship Management
- Customer Satisfaction
- Customer Seating
- Conversant in Spanish
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Valentinos Restaurant & Pizzeria
04.2022 - Current
Customer Service Representative
Kharag Pawn Brokers
11.2021 - 07.2022
Cashier
Market Fresh Supermarket
08.2021 - 12.2021
Swedish Institute
High School Diploma -
Academy Of American Studies
Similar Profiles
Matthew Laboy ArceMatthew Laboy Arce
SLA at Fall River Pawn BrokersSLA at Fall River Pawn Brokers
Charityn RiveraCharityn Rivera
District Manager at Fall River Pawn BrokersDistrict Manager at Fall River Pawn Brokers
Jeewanandham KayuranJeewanandham Kayuran
Pawning Clerk at SEW Gunasekara Pawn Brokers (PVT) LtdPawning Clerk at SEW Gunasekara Pawn Brokers (PVT) Ltd
Jasmin MorochoJasmin Morocho
Administrative Assistant at HanacAdministrative Assistant at Hanac
Zulaima T. CarmonaZulaima T. Carmona
Sales Lead Manager at Ann Taylor. LOFTSales Lead Manager at Ann Taylor. LOFT