Rayshawn Spikes
Detroit
Summary
Service-oriented delivery professional with a demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Amazon
Detroit
05.2024 - 02.2025
- Delivered packages efficiently using Amazon's delivery tracking system.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes effectively to meet delivery schedules.
- Utilized handheld devices for scanning and tracking deliveries accurately.
- Loaded and unloaded packages safely to ensure secure transport.
- Navigated routes with relevant map programs and GPS systems.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
Line Worker
FedEx
Oak Park
10.2022 - 01.2023
- Operated conveyor systems to transport packages efficiently.
- Inspected packages for damage and ensured quality standards.
- Collaborated with team members to maintain workflow efficiency.
- Loaded and unloaded freight from delivery trucks safely.
- Followed safety protocols to prevent workplace accidents.
- Maintained clean and organized work areas for productivity.
- Assisted in training new team members on operational procedures.
- Worked closely with other members of the team to meet deadlines and goals set by management.
- Loaded materials onto conveyor belt to be transported down the assembly line.
- Assisted in the assembly of products on the production line.
- Packed finished goods into correct packages or boxes.
- Monitored production line for any defects or malfunctions, and reported to supervisor when necessary.
- Inspected finished products for accuracy and completeness prior to packaging.
- Moved items between machines, conveyors, and transport equipment to meet production needs.
Meat Cutter
Ew grobbel
Detroit
06.2021 - 10.2022
- Cut and portion various meats according to company standards and specifications.
- Cut, trimmed, boned and ground beef, pork, veal, lamb and poultry for sale in the retail market.
- Operate meat processing equipment safely and efficiently for daily production needs.
- Inspect incoming meat products for quality and freshness before processing.
- Package and label meat products accurately for display in retail outlets.
- Follow all health regulations to ensure safe handling of meat products at all times.
- Assist in training new staff on proper cutting techniques and safety protocols.
- Operated a variety of meat cutting machines such as saws, slicers, grinders and tenderizers.
- Prepared special orders from customers that required specific cuts or trimming techniques.
Q&A Expert
Penske
Livonia
04.2021 - 02.2022
- Analyzed customer feedback to improve the quality of service.
- Identified areas for improvement in the Q&A process.
- Investigated escalated cases to ensure thorough examination.
- Collaborated with teams to develop and implement testing protocols.
- Responded promptly to all customer enquiries within established timelines.
- Monitored social media channels for customer inquiries or comments.
- Assisted in developing training materials related to FAQs.
- Guided and supported junior team members.
- Conducted quality assessments on various automotive parts and components.
- Assisted in training new staff on quality assurance procedures.
- Documented findings and maintained accurate records of inspections.
- Coordinated with suppliers to resolve quality concerns effectively.
- Reviewed production processes to ensure compliance with company standards.
- Analyzed data to identify trends and potential quality issues.
- Participated in continuous improvement initiatives for quality enhancement.
- Prepared weekly performance reports detailing key metrics such as resolution time, query volume.
Education
Dcp@northwestern High School
Detroit, MISkills
- Delivery tracking
- Route navigation
- Delivery scheduling
- Package handling
- Package scanning
- Shipping and packaging
- Route planning
- GPS and route planning
- Inventory management
- Stocking and inventory
- Local delivery
- Safety compliance
- Safety regulations
- Time management
- Team collaboration
- Attention to detail
- Problem solving
- Problem-solving
Timeline
Delivery Driver
Amazon
05.2024 - 02.2025
Line Worker
FedEx
10.2022 - 01.2023
Meat Cutter
Ew grobbel
06.2021 - 10.2022
Q&A Expert
Penske
04.2021 - 02.2022
Dcp@northwestern High School