Rayven Davis
Calera,AL
Summary
Certified Biblical Counselor and Certified Mental Health Coach specializing in the 12 steps of recovery with a strong background in customer service. Offering 7 years of experience in customer service, seeking opportunities in the mental health field. Proficient in active listening, goal setting, problem solving, and relationship building. Known for clear communication, empathy, and patience. Passionate about promoting mental wellbeing, providing effective coaching for personal growth, and walking with people through life's challenges. Committed to empowering clients to overcome obstacles, enhance mental health, and achieve fulfillment. Authorized to work in the US for any employer.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Daycare Teacher
Kids on the Rock
Calera, AL
03.2022 - Current
- 3yr old teacher for 6 months
- 2yr old teacher for 2 years
- Infants for 6 months
- I've worked with special needs kids & I know basic sign language. I am calm and understanding and I can keep my cool in the worst situations. I have built wonderful relationships with my kids and parents over the past year and I am also familiar with ABEKA curriculum.
Merchandise Handler
Cracker Barrel
Trussville, AL
11.2018 - 03.2022
- Coach the responsibilities of the retail position
- Lead execution of deployment between floor & cash
- Demonstrate & coach all selling behaviors
- Conduct chat ins/ chat outs
- Communicate & motivate team to reach sale goals
- PPC execution - Price, promotion, clearance
- Check updates for PPC
- Use ppc checklist to relocate merchandise if instructed
- Complete PPC floor moves before close
- Utilize SKU listing when needed for moving merchandise
- Place signage next to merchandise from PPC list
- Follow all visual signage standards
- Merchandise mindset: recover, replenish, replace
- Processing outside vendor receipts
- Complete merchandise transfers from one store to another
- Process merchandise returns & recalls
- Process damages
- Prepare shipments, print shipping labels
- Inventory adjustments
- Ordering supplies
- Retail PFG order processing
- Retail truck processing
Cashier/Customer Service
CVS Health
Oneonta, AL
12.2017 - 10.2018
- Customer service!! Cash handling, Price changes, out of dates, damages, planograms, stocking, returns, product withdrawals, assist customers in photo lab. Change photo paper & ink. Daily duties, & cleaning.
Cart Staff
Limestone Springs
Oneonta, AL
09.2015 - 12.2017
- Routinely answered customer questions regarding merchandise and pricing.
- Arranged carts for golfers at beginning of day
- Washed carts at end of day
- Cleaned the cottage
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Built long-term customer relationships and advised customers on purchases and promotions.
Cashier/Sales Associate
Dollar General
Hayden, AL
09.2016 - 08.2017
- Cash handling, customer service. Returns, planograms, stocking, Complete daily tasks, duties, or projects. Clean before close.
Housekeeper
Oak mountain lodge
Hoover, AL
02.2016 - 08.2016
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Polished glass surfaces and windows.
- Cleaned and buffed tile floors using industrial cleaning equipment.
- Dusted picture frames and wall hangings with a cloth.
- Removed waste paper and other trash from the premises to designated area.
- Accepted accountability for all assigned building keys, master keys and access cards.
- Changed bed linens and collected soiled linens for cleaning.
- Disinfected and mopped bathrooms to keep them sanitary and clean.
- Returned emptied garbage receptacles to their proper locations.
- Cleaned walls, windows, shades and curtains.
- Used chemicals and other cleaning equipment in a proper, safe and responsible manner.
cashier
Burger king
Oneonta, AL
04.2015 - 09.2015
- Stocked and replenished merchandise according to store merchandising layouts.
- Cleaned and organized the store, including the checkout desk and displays.
- Alerted customers to upcoming sales events and promotions.
- Identified potential shoplifters and alerted management.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
Education
GED - undefined
Cleveland High School
Cleveland, ALSkills
- Goal Setting
- 12 steps of recovery
- Coaching
- Experience with children
- Public Relations
- Christian counseling
- Phone Etiquette
- Mental Wellbeing
- Active listening
Certification
- Certified Biblical Counselor
- Board Certified Mental Health Coach
- First Aid Certification
- CPR Certification
- Driver's License
Timeline
Daycare Teacher
Kids on the Rock
03.2022 - Current
Merchandise Handler
Cracker Barrel
11.2018 - 03.2022
Cashier/Customer Service
CVS Health
12.2017 - 10.2018
Cashier/Sales Associate
Dollar General
09.2016 - 08.2017
Housekeeper
Oak mountain lodge
02.2016 - 08.2016
Cart Staff
Limestone Springs
09.2015 - 12.2017
cashier
Burger king
04.2015 - 09.2015
GED - undefined
Cleveland High School