Rayven Shaffer
Indianapolis,Indiana
Summary
Indianapolis 3179651796 Hardworking and enthusiastic College Student working towards a B.S. in Marketing. Enthusiastic and reliable Sales Associate, dedicated to providing excellent customer service with a smile. Bringing forth the ability to synthesize quantitative information and interact effectively with colleagues and clients. Experienced and effective Business Development Manager bringing forth valuable industry experience and a passion for management. Committed to creating an environment that is conducive to achieving increased sales and customer satisfaction.
Overview
4
4
years of professional experience
Work History
stocker
03.2023 - 06.2023
- Greeted customers in a friendly and professional manner Created reports and documents as requested by the office manager Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service Utilized sales techniques and strategies to build customer relationships and close sales, resulting in a X% increase in sales Assisted customers with locating items and providing product information Worked with project managers to develop and implement strategies for cost savings and resource optimization Recognized and responded to students’ individual needs and learning styles Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
teacher aide volunteer
school
06.2022 - 07.2022
- Created and managed student and teacher accounts in the virtual learning environment Monitored and reported student progress to the teacher, providing feedback on areas of improvement Conducted parent-teacher conferences to discuss student progress and develop strategies for improvement Developed a volunteer program that increased volunteer engagement by X% Negotiated a successful collective bargaining agreement with the union that increased teacher salaries and benefits Created a database to track volunteer hours, allowing for more accurate reporting of volunteer contributions Created an online volunteer portal to streamline communication, scheduling, and volunteer management Developed and implemented a successful volunteer recruitment and retention strategy, resulting in a X% increase in volunteer engagement Developed and implemented a volunteer satisfaction survey, resulting in improved volunteer satisfaction and retention
denise beard
03.2019 - 03.2020
- Developed scripts to automate system administration tasks, resulting in a X% reduction in manual labor Managed a labor force of over X workers, ensuring compliance with labor laws and regulations Developed and maintained a schedule that minimized labor costs while ensuring adequate coverage during peak hour Maintained a clean and organized work area to ensure a safe and efficient work environment Identified and addressed impediments to team progress and success, resulting in a smoother flow of work and improved team morale Performed reconciliations between general ledger, bank accounts, and credit card accounts to ensure accuracy of financial information Developed a system for tracking labor costs, resulting in a X% decrease in labor costs
Education
05.2024
Skills
- Adaptability
- Leadership Skills
- Problem Solving
- Effective Time Management
- Ability to Work Under Pressure
- Ability to Work in a Team
- Ability to Multitask
- Fast Learner
- Teamwork
- Computer Skills
- Leadership
- Customer Service
- Highly organized and efficient
- Highly Organized
Additional Information
- PERSONAL INFORMATION Address: , Indianapolis, Nationality: Driving License: Hobbies:
Timeline
stocker -
03.2023 - 06.2023
teacher aide volunteer - school
06.2022 - 07.2022
- denise beard
03.2019 - 03.2020
Kipp Indy Leagcy High - ,