Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rayven Sloan

Springville,AL

Summary

Insightful and dedicated Travel Agent with exceptional customer service, time management and problem-solving abilities. Multilingual and extensively traveled with a focus on building long-lasting relationships to drive sales. Performance-focused professional with an articulate and collaborative nature. Seeking a new role in a dynamic agency environment with room for growth and career advancement.

Sales-minded travel consultant with passion to sell and focused on leisure travel. Offers strong research background and love of all things travel. Enjoys working with clients searching for vacation of lifetime.

Dedicated and meticulous solutions consultant with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and focused team player with expertise in customer relationship management, document control, time management and complex problem-solving. Dependable self-starter seeking to leverage background into role with a progressive organization.

Multilingual travel agent successful in building lasting client relationships and repeat business. Sales-driven personality committed to working with successful team. Personable and known for excellent communication skills.

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services, and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.

Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Overview

3
3
years of professional experience
2021
2021
years of post-secondary education

Work History

Travel Agent

Evolution Travel
Springville, AL
07.2025 - 12.2025
  • Organized travel itineraries for clients based on preferences and budgets.
  • Coordinated bookings for flights, hotels, and transportation services.
  • Assisted clients with travel documentation and visa requirements.
  • Communicated with suppliers to secure best rates and availability.
  • Handled customer inquiries and resolved issues related to travel plans.
  • Maintained accurate records of client preferences and past trips.
  • Collaborated with team members to enhance service delivery and client satisfaction.

Sales Agent

Cutco Cutlery
Springville, AL
04.2025 - 06.2025
  • Built customer relationships through personalized product demonstrations.
  • Educated clients on product features and benefits effectively.
  • Assisted in managing inventory and maintaining displays.
  • Collaborated with team members to enhance sales strategies.
  • Conducted follow-up communications with potential customers regularly.
  • Participated in training sessions to improve product knowledge and sales techniques.
  • Utilized company tools for tracking customer interactions and sales leads.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.

Optician

Walmart
Springville, AL
04.2023 - 09.2023
  • Assisted customers in selecting eyeglasses and contact lenses.
  • Conducted vision tests to determine prescription needs.
  • Provided product information to educate customers on eyewear options.
  • Operated optical equipment for lens fitting and adjustment.
  • Collaborated with team members to improve customer satisfaction.
  • Maintained inventory of frames and lenses for efficient service.
  • Processed insurance claims for eyewear purchases accurately.
  • Ensured compliance with health and safety regulations in the optical department.
  • Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
  • Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames.
  • Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
  • Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction.
  • Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
  • Maintained accurate records of all transactions in computer system.
  • Assisted customers with selecting frames and lenses that best suited their needs.

Education

St. Clair County High W
Odenville, AL

Skills

  • Travel itinerary planning
  • Customer relationship management
  • Conflict resolution
  • Product knowledge
  • Sales strategies development
  • Team collaboration
  • Inventory management
  • Customer service
  • Effective communication
  • Problem solving
  • Attention to detail
  • Time management
  • Quality assurance

Timeline

Travel Agent

Evolution Travel
07.2025 - 12.2025

Sales Agent

Cutco Cutlery
04.2025 - 06.2025

Optician

Walmart
04.2023 - 09.2023

St. Clair County High W
Rayven Sloan