Dynamic travel agent specializing in customer complaint resolution and relationship management. Proven ability to create tailored travel experiences and effectively process payments, ensuring high client satisfaction and seamless service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Travel Agent
Paradise Travel
Mims
12.2022 - Current
Assisted clients in planning travel itineraries and booking accommodations.
Researched destinations to provide accurate travel information to customers.
Communicated with suppliers to secure the best rates for clients.
Handled customer inquiries regarding travel policies and procedures.
Processed payments from clients via cash or credit cards.
Handled customer complaints in a professional manner to ensure satisfaction with the service provided.
Handled travel arrangements for groups, couples, executives, and special needs clients.
AutoCAD Designer
SeaDek Marine Products
Rockledge
05.2025 - 11.2025
Collaborated with engineering team to refine design specifications.
Coordinated with production team to ensure design feasibility.
Utilized industry standards to maintain quality in designs.
Created schematic renderings in computer-aided software to produce 2D models.
Created detailed 2D AutoCAD drawings for marine products.
CNC Machine Operator
Brevard Robotics
Cocoa
08.2022 - 05.2025
Operated CNC machines to produce precision parts for robotic applications.
Set up tooling and fixtures according to engineering specifications and production schedules.
Conducted routine maintenance on CNC equipment to ensure operational reliability.
Quality Control Inspector
Brevard Robotics
Cocoa
01.2022 - 07.2022
Collaborated with engineering teams to identify and resolve quality issues.
Maintained accurate records of inspections and compliance with regulations.
Utilized measurement tools to verify product specifications and tolerances.
Reported findings to management for continuous improvement initiatives.
Assembler
KelTec
Cocoa
05.2019 - 01.2022
Assembled firearm components using hand tools and machinery.
Collaborated with team members to streamline assembly processes.
Maintained organized workstations for optimal productivity and safety.
Trained new employees on assembly techniques and safety practices.