Baking
RAYVEN WILLIAMS
Little Rock,AR
Work Preference
Summary
Dedicated and compassionate professional with experience in education support, childcare, customer service, and in-home caregiving. Strong communicator with excellent organizational skills and the ability to build positive relationships with children, families, and customers. Reliable, patient, and skilled at maintaining safe, supportive environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Intake Worker
LIHEAP
Little Rock, AR
12.2025 - Current
- Conducted comprehensive assessments to determine client needs and eligibility for services.
- Facilitated communication between clients and service providers to ensure seamless support.
- Developed and maintained accurate case documentation in compliance with organizational policies.
- Coordinated intake processes, improving efficiency and client satisfaction through streamlined workflows.
Substitute Teacher
Little Rock, AR
09.2024 - Current
- Follow established lesson plans and support classroom instruction.
- Maintain classroom order and create a positive learning environment.
- Assist students individually and in groups to ensure understanding.
- Communicate effectively with staff and administrators.
Sales Associate
Micheals Craft Store
Little Rock, AR
11.2025 - 01.2026
- Delivered exceptional customer service to enhance shopping experience and foster customer loyalty.
- Assisted in inventory management, ensuring accurate stock levels and organization on sales floor.
- Collaborated with team members to execute visual merchandising standards and promotional displays.
- Processed transactions efficiently, maintaining accuracy in cash handling and register operations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
In-Home Caregiver
Public Partnerships LLC
Little Rock, AR
02.2020 - 07.2025
- Provided daily compassionate care for a patient with senile degenerative dementia.
- Assisted with mobility, hygiene, medication reminders, and daily living activities.
- Observed and reported changes in patient condition to family members.
- Maintained a clean, safe, and supportive home environment.
- Demonstrated strong patience, empathy, and problem-solving abilities.
Customer Service License Service Professional
Kelvin Parker Allstate Insurance Agency
Little Rock, AR
09.2018 - 02.2021
- Delivered excellent customer service in a busy insurance office.
- Managed multi-line phone systems, answering questions about policy options.
- Processed customer payments accurately and maintained records.
- Helped customers understand insurance products and services.
- Managed high-volume workloads while maintaining a strong focus on client satisfaction.
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
Sales Associate
The Children’s Place
12.2017 - 05.2018
- Welcomed and assisted customers with product selection.
- Provided quick, friendly checkout service and promoted PLACE Cards.
- Performed daily housekeeping tasks to maintain store presentation.
Independent Consultant
Mary Kay Cosmetics
05.2015 - 01.2018
- Managed product inventory and completed direct sales transactions.
- Provided personalized beauty consultations and skin-care guidance.
- Offered tailored beautification treatments to help clients feel confident.
- Developed and implemented strategic marketing plans to enhance brand visibility.
Kitchen Cast Member
Chuck E. Cheese
04.2014 - 04.2015
- Prepared food items including dough, toppings, and ingredients.
- Cleaned and sanitized kitchen, prep areas, and equipment.
- Maintained an orderly workspace and assisted with dishwashing and trash removal.
Education
Early Childhood Education
University of Arkansas at Little Rock
High School Diploma -
John L. McClellan High School
05-2015
Skills
- Time Management
- Attention to Detail
- Classroom Management
- Childcare & Babysitting
- Customer Service
- Multi-Line Phone Systems
- Inventory Control
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Presentation Skills
- Writing & Proofreading
- Effective Communication
- Data entry proficiency
- Professionalism and ethics
Certification
- Substitute Teaching Certification
- Driver’s License
Timeline
Intake Worker
LIHEAP
12.2025 - Current
Sales Associate
Micheals Craft Store
11.2025 - 01.2026
Substitute Teacher
09.2024 - Current
In-Home Caregiver
Public Partnerships LLC
02.2020 - 07.2025
Customer Service License Service Professional
Kelvin Parker Allstate Insurance Agency
09.2018 - 02.2021
Sales Associate
The Children’s Place
12.2017 - 05.2018
Independent Consultant
Mary Kay Cosmetics
05.2015 - 01.2018
Kitchen Cast Member
Chuck E. Cheese
04.2014 - 04.2015
Early Childhood Education
University of Arkansas at Little Rock
High School Diploma -
John L. McClellan High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Crafting
Quote
You learn to speak by speaking, to study by studying, to run by running, to work by working; in just the same way, you learn to love by loving.
Saint Francis de Sales