Summary
Overview
Work History
Education
Skills
Certification
Global Health Research Experience
Languages
Timeline
Generic
Rea Choudhury

Rea Choudhury

Macomb,MI

Summary

Energetic and detail-oriented public health professional with expertise in maternal and child health, sexual and reproductive health, and data-driven project management. Skilled in cross-cultural communication, qualitative and quantitative research, and facilitating collaboration across interdisciplinary teams. Experienced in producing reports, conducting evaluations, and supporting data analysis to drive impactful health outcomes. Fluent in Bangla and proficient in tools like Tableau, Microsoft Office Suite, and RightFax.

Experienced with specialized task execution and strategic implementation. Utilizes effective problem-solving techniques to enhance operational processes. Track record of fostering team collaboration and ensuring project success.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Senior Pharmacy Resolutions Specialist

Centene Corporations
07.2023 - Current
  • Provided high-level administration support by managing appeals, prior authorizations, and peer-to-peer appointments
  • Delivered detailed research to resolve escalated cases, ensuring prompt resolution of member and provider issues
  • Led member education efforts, promoting understanding of pharmacy claims and processes to enhance satisfaction
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.

Pharmacy Resolutions Specialist

Centene Corporations
09.2021 - 07.2023
  • Mentored and trained new employees, contributing to improved performance and promotions within the team
  • Managed critical documentation and requests to ensure timely turnaround time and adherence to regulatory standards
  • Streamlined communication between providers and members, improving overall claim resolution rates
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.

Student Research Assistant

Michigan Neonatal BioBank
08.2017 - 07.2020
  • Prepared and organized biological samples for public health research initiatives
  • Collaborated with researchers to ensure timely delivery of samples, setting critical project milestones

Student Intern

Wayne State University Suicide Prevention Center
01.2020 - 04.2020
  • Certified in Mental Health First Aid; conducted trainings to promote mental health awareness among students
  • Assisted with implementing tools like KOGNITO to identify and address campus mental health challenges

Administration Assistant Intern

Wayne State University HIGH Program
01.2017 - 08.2017
  • Organized outreach and fundraising events to support homelessness prevention
  • Engaged donors and community members through compelling communication and campaign

Education

Master of Public Health -

Oakland University
Rochester Hills, Michigan
05.2025

Bachelors of Science - Public

Wayne State University
Detroit, Michigan
01.2020

Skills

  • Tableau
  • Microsoft Office Suite
  • RightFax
  • Public health research and analysis
  • Cross-cultural communication and outreach
  • Mentoring and training teams
  • Social media marketing and fundraising
  • Film production and editing for marketing
  • Strong communication
  • Project management
  • Customer relations
  • Expert problem solving
  • Analytical thinking
  • Documentation management
  • Proficient in R and SPSS
  • Team collaboration
  • Continuous improvement

Certification

  • Mental Health First Aid


Global Health Research Experience

Research on the reduction of preterm and low birthweight births, Accra, Ghana, 06/24, Investigated causes of the reduction of preterm births and assessed the effectiveness of interventions like Kangaroo Mother Care, Collaborated with healthcare workers to identify gaps and recommend solutions, Prepared structured interviews and observed health delivery in resource-limited settings

Languages

Bengali
Native or Bilingual

Timeline

Senior Pharmacy Resolutions Specialist

Centene Corporations
07.2023 - Current

Pharmacy Resolutions Specialist

Centene Corporations
09.2021 - 07.2023

Student Intern

Wayne State University Suicide Prevention Center
01.2020 - 04.2020

Student Research Assistant

Michigan Neonatal BioBank
08.2017 - 07.2020

Administration Assistant Intern

Wayne State University HIGH Program
01.2017 - 08.2017

Bachelors of Science - Public

Wayne State University

Master of Public Health -

Oakland University

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