Hi, I’m
HIBA BERSHED
Carpentersville,IL
Summary
Adaptable professional with a background in pharmacy operations and hands-on experience in business administration and information technology.
Overview
13
years of professional experience
Work History
Meijer Pharmacy
Senior Certified Pharmacy Technician
12.2016 - Current
Job overview
- Utilized Excel to perform data-driven analyses on prescription fulfillment processes, leading to a 12% improvement in overall processing times
- Worked with a team in implementing a new system for customer prescription reminders, resulting in a 25% increase in adherence rates among regular customers
- Helped integrate an electronic pill counter within the pharmacy's workflow, resulting in a 25% reduction in prescription processing times.
Pharmore Drugs
Certified IV Pharmacy Technician
01.2014 - 12.2016
Job overview
- Maintained a high standard of accuracy and efficiency in pharmacy operations, ensuring precise medication preparation and compounding
- Engaged in direct communication with healthcare professionals, honing effective communication and information exchange skills
- Implemented quality control measures, aligning with Information and Decision Sciences principles to ensure process accuracy.
Meijer Pharmacy
Certified Pharmacy Technician
07.2011 - 01.2014
Job overview
- Developed and implemented decision models for reorder points of high-demand medications, reducing overstock instances by 18% and ensuring timely reordering
- Collaborated with pharmacists and other healthcare professionals to ensure accurate dispensing of medications and patient safety
- Assist in training new pharmacy technicians to ensure efficient and accurate medication dispensing, improving the overall performance of the pharmacy team
- Helped implement a medication adherence program, providing education and support to patients to improve compliance and overall health outcomes.
Education
University of Illinois At ChicagoChicago, IL
Bachelor of Science from Information And Decision Sciences, Management Information Systems
University Overview
- Relevant Coursework: Managerial Communication, Business Database Technology, Programming for Data Science, Business Objects Programming, Business Systems Analysis & Design, Optimization for Analytics, Business Data Mining, Competitive Strategy
- GPA: 3.7
- Dean's List [22-23, Spring 24]
Skills
Data Analysis and Interpretation
Education Projects
- Managed timelines and task allocation for a collaborative database system project using Gantt charts and UML diagrams, mimicking real-world project scenarios.
- Created an interactive quiz application for students using Java and SQL, enhancing user experience and data efficiency.
- Predicted probabilities obtained using the pure exploration algorithm, the epsilon-greedy algorithm, and the UCB algorithm.
- Developed and solved an optimization model using mixed-integer linear programming in Python/Gurobi to maximize audience reach for an ad campaign within budget constraints.
- Implemented predictive algorithms and assessed market trends using Python to develop code for predicting stock market prices.
- Applied statistical analysis in business analytics by solving linear regression problems using Excel and VBA.
Timeline
Senior Certified Pharmacy Technician
Meijer Pharmacy
12.2016 - Current
Certified IV Pharmacy Technician
Pharmore Drugs
01.2014 - 12.2016
Certified Pharmacy Technician
Meijer Pharmacy
07.2011 - 01.2014
University of Illinois At Chicago
Bachelor of Science from Information And Decision Sciences, Management Information Systems
05.2024
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