Summary
Overview
Work History
Education
Skills
Timeline
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Rea Leonard

San Luis Obispo,CA

Summary

Detail-oriented student who is reliable and dedicated with excellent interpersonal skills. Good organizational, problem-solving and conflict resolution skills.

Overview

3
3
years of professional experience

Work History

Studio Instructor

Terracotta
Pullman, WA
12.2022 - Current
  • Instructed students in basic wheel-throwing techniques such as centering, opening, trimming, and finishing.
  • Developed and taught pottery classes as well as week long camps and programs to adults and children of all skill levels.
  • Provided opportunities and support for each student to reach fullest potential through artistic, creative expression.
  • Prompted student motivation, participation and listening skills through positive reinforcement
  • Work closely with supervisor and other members of the team to ensure smooth operations throughout events and studio operation
  • Greeted customers upon arrival to the studio and answered questions related to services offered, offered support or instruction, and provided service.
  • Maintained the cleanliness of the studio, including sweeping, mopping, dusting, vacuuming and wiping down surfaces.
  • Worked alongside team in energetic and creative environment focused on fostering community.

Swim Instructor

Pullman Aquatic Center
Pullman, WA
06.2021 - 09.2022
  • Provided swimming instruction to individuals and groups of all ages.
  • Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
  • Communicated regularly with parents or guardians regarding their child's progress in swimming lessons.
  • Organized lesson plans according to the individual needs of students.
  • Updated records of attendance, skill levels achieved and other relevant information for each student.
  • Created weekly lesson plans tailored to the specific goals of each group or individual participant.
  • Built and established lasting relationships using encouragement and personal support.

Lifeguard

Pullman Aquatic Center
Pullman, WA
05.2021 - 09.2022
  • Enforced all safety regulations and posted rules for patrons.
  • Monitored swimmers to ensure safety in the pool area.
  • Performed emergency rescues when necessary.
  • Coordinated daily operations of the pool, including opening and closing duties, cleaning, maintenance.
  • Responded quickly to medical emergencies in the pool area.
  • Maintained accurate records of incident reports, pool chemicals, and patron counts.
  • Processed payments made by credit cards, gift cards, checks or cash accurately and efficiently.
  • Prepared and checked cashier register tills.
  • Processed payments promptly for customers to exceed productivity standards.
  • Answered incoming calls and provided customer service.
  • Scheduled events such as birthday parties or corporate outings at the aquatics center.

Education

Bachelor of Science - Child Development

California Polytechnic State University-San Luis Obispo
San Luis Obispo, CA
06-2026

Skills

  • Interpersonal Skills
  • Organization Skills
  • Positive and Professional
  • Attention to Detail
  • Email and Telephone Etiquette
  • Task Prioritization
  • Customer Service
  • Listening Skills
  • Technical Support
  • Oral and Writing Communication
  • Basic Clerical Knowledge
  • Team Collaboration
  • Program Management
  • Scheduling
  • Time Management
  • Multitasking and Prioritize

Timeline

Studio Instructor

Terracotta
12.2022 - Current

Swim Instructor

Pullman Aquatic Center
06.2021 - 09.2022

Lifeguard

Pullman Aquatic Center
05.2021 - 09.2022

Bachelor of Science - Child Development

California Polytechnic State University-San Luis Obispo

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Rea Leonard