Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Reagan Gargasz

Hermitage,PA

Summary

Highly trained and qualified healthcare and operational leader with experience in program development, operations management, quality oversight, and compliance. Proven track record of building highly functioning teams that drive towards the strategic initiatives of the organization. Skilled in creating impactful solutions that significantly improve overall performance.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Lead Director Compliance and Operations Strategy

Aetna, a CVS Health Company
2022.10 - Current

Regulatory compliance oversight including contract interpretation, proposal development, and new business implementation ensuring program and strategic operational design maintaining compliance to regulatory standards.

AVP- Healthcare Operations

Molina Healthcare
2020.01 - 2022.01
  • Comprehensive operational management including support in the development of programs, clinical operations, execution strategies, productivity expectations, oversight, policy and procedure, training, and audit readiness.

Director, Clinical Adherence Performance Improvement

United Healthcare
2016.01 - 2020.01
  • Program development and management of comprehensive oversight for complex medical management of Medicaid and Dual-Eligible populations; including contract interpretation and clarification, quality metric identification, report development, technology and systems subject matter expertise, root cause analysis, and development of remediation action plans.

Administrator/Director

Intrinsic Home Health
2015.01 - 2016.01
  • Program development and medical management for newly established home health care agency providing comprehensive services to Medicare, Medicaid, and Privately insured members
  • Financial management, strategic planning, affordability, and profitability including annual facility business plan to assure achievement of designated gross profit margin expectations.

Clinical Liaison: Marketing, Development, & Financial Recovery Specialist

Rehabcare/Kindred
2013.01 - 2015.01
  • Consultative specialist contracted to evaluate census, financial, or performance challenged health care facilities to determine root cause of failure and establish rapid remediation plans for immediate implementation
  • Evaluation of financial responsibility, affordability and profitability, staff utilization, and productivity to facilitate improve financial status and promote financial recovery.

Clinical Case Manager

Ohio Presbyterian Retirement Services
2008.01 - 2013.01
  • Complex medical management and case management for Medicare, Medicaid, and Privately insured members
  • Discharge planning, utilization management, discharge planning, clinical care management, service determinations and authorizations, scheduling, and service coordination
  • Reducing hospital bed days, readmissions, and critical incidents.

Registered Nurse: Emergency Room, Trauma, and Intensive Care

2000.01 - 2012.01
  • Clinical staff nurse, specializing in emergency and trauma medicine including Level 1 Trauma Center, Intensive Care, Level 2 & 3 Emergency Room, and Surgical Intensive Care experience
  • Complex medical management of critically ill patients ranging from newborn to geriatric, autonomously functioning in an acute care clinical setting.

Education

Master’s Certificate - Operations Management

Cornell University
Ithaca, NY

Master’s Degree - Business Administration And Management

Franklin Pierce University

Bachelor Of Nursing -

Pennsylvania State University
University Park, PA

Skills

  • 15+ years Medicare, Medicaid, and managed care experience
  • 12+ years acute care clinical experience
  • 10+ years data and reporting development, analysis, and validation
  • 8+ years navigation in heavily matrixed organizations
  • 8+ years operations management
  • 8+ years project management, performance, and process improvement
  • 8+ years engaging and presenting to executive leadership
  • 8+ years leading and influencing without authority
  • 8+ years consultative experience
  • 8+ years compliance and regulatory adherence experience
  • 8+ years quality improvement experience
  • Report development; outlining business requirements, programming templates, user acceptance testing, and accuracy of deliverables
  • Business and Clinical Contract Expertise for implementation, compliance, and performance
  • Clinical Compliance and Quality Management
  • Oversight and Auditing: determining metrics, developing specific review tools, providing comprehensive results accompanied by detailed gap/root cause analysis and remediation action plans
  • Policy, Procedure, and Program Document development and management to ensure accurate, comprehensive, compliant organizational documentation

Certification

  • Project Management, Agile Certified Practitioner (PMP-ACP)
  • Certified Professional in Healthcare Quality
  • Six Sigma Green Belt

Timeline

Lead Director Compliance and Operations Strategy

Aetna, a CVS Health Company
2022.10 - Current

AVP- Healthcare Operations

Molina Healthcare
2020.01 - 2022.01

Director, Clinical Adherence Performance Improvement

United Healthcare
2016.01 - 2020.01

Administrator/Director

Intrinsic Home Health
2015.01 - 2016.01

Clinical Liaison: Marketing, Development, & Financial Recovery Specialist

Rehabcare/Kindred
2013.01 - 2015.01

Clinical Case Manager

Ohio Presbyterian Retirement Services
2008.01 - 2013.01

Registered Nurse: Emergency Room, Trauma, and Intensive Care

2000.01 - 2012.01

Master’s Certificate - Operations Management

Cornell University

Master’s Degree - Business Administration And Management

Franklin Pierce University

Bachelor Of Nursing -

Pennsylvania State University
  • Project Management, Agile Certified Practitioner (PMP-ACP)
  • Certified Professional in Healthcare Quality
  • Six Sigma Green Belt
Reagan Gargasz