Dedicated to offering exceptional assistance to team members and clients. Ready to show a resourceful and positive attitude necessary to complete any project, while gaining valuable experience needed to further grow in my career.
Overview
4
4
years of professional experience
Work History
Document Handler
JP Morgan & Chase
Monroe, LA
09.2023 - Current
Processed requests for confidential documents in accordance with company policies and procedures.
Created electronic copies of printed materials for archival purposes.
Tracked deadlines for document submission or retrieval activities within the department.
Coordinated support to facilitate general office operations.
Participated in credit and collections activities.
Manager
STR8W8 Cafe
Monroe, LA
03.2022 - 04.2023
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Analyzed business performance data and forecasted business results for upper management.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Collaborated with other departments to ensure timely completion of projects within budget constraints.
Hostess/Server
Tokyo Japanese Steakhouse
West Monroe, LA
10.2019 - 01.2021
Greeted customers, answered questions and recommended specials to increase profits.
Served as point-of-contact for resolving guest complaints or special requests.
Demonstrated strong interpersonal skills when interacting with customers.
Answered phones promptly to record and confirm reservations.
Client Services Specialist & Associate Banker at JP Morgan Chase & Chase BankClient Services Specialist & Associate Banker at JP Morgan Chase & Chase Bank