REAGAN JENKINS
North Wilkesboro,NC
Summary
Friendly cashier with energetic and helpful demeanor. Adept at operating cash registers and assisting customers throughout checkout process. Successful working in fast-paced and crowded retail environments while maintaining professional attitude. Strong math skills and scheduling flexibility.
Overview
3
3
years of professional experience
Work History
Front Line/Cashier Assistant
Panda Express
08.2023 - Current
- Greeted customers and responded to requests for information.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Food Lion To-Go
FOOD LION
06.2023 - Current
- Developed and implemented comprehensive food safety protocols to ensure compliance with health codes
- Resolved customer complaints promptly and professionally while upholding company policies
- Maintained accurate records of all purchases made by customers
- Utilized selection process for products within store and bagged products following bagging standards
- Performed regular quality control checks of merchandise before delivery
- Followed up with customers after sales to gain feedback.
Customer Service Lead
FOOD LION
07.2020 - Current
- Collaborated with other departments to ensure customers received satisfactory resolutions
- Followed up with customers regarding product functionality and overall satisfaction
- Developed positive relationships with customers through friendly interactions
- Ensured compliance with all company policies related to cash handling procedures
- Monitored customer traffic and proactively addressed potential issues
- Supervised others and provided on-the-job training
- Maintained cleanliness of the checkout area by cleaning counters, shelves, and windows
- Resolved customer complaints in a timely and professional manner.
Education
Bachelor Of Science (B.S.) In Psychology Candidate -
UNCG
Greensboro, NC05.2026
Bachelor of Arts - Sociology
University of North Carolina At Greensboro
Greensboro, NC05.2026
Certificate In Criminology -
Wilkes Community College
Wilkesboro, NC06.2022
High School Diploma -
North Wilkes High School
Traphill, NC06.2022
Skills
- Operational Efficiency
- Performance Motivation
- Maintaining Clean Work Areas
- Critical Thinking
- Staff Training
- Liquor Law Compliance
- Cash Drawer Management
- Register Operations
References
- Amanda Carter, Food Lion, Front End ACSM Assistant Manager, (336) 977-1992, S1048ac@delhaize.com
- Ashton Absher, Food Lion, CSM Manager, s1048cm@delhaize.com
Extracurricular Activities
Varsity Soccer, Varsity Cheerleading, Varsity XC, Varsity Winter Track, Cheer Extreme Allstars Cheerleader, Beta Club Vice President, Student Council, Newspaper Club Author
Additional Information
- Have some skills in video editing and social media posting
Languages
ASL
Elementary
Timeline
Front Line/Cashier Assistant
Panda Express
08.2023 - Current
Food Lion To-Go
FOOD LION
06.2023 - Current
Customer Service Lead
FOOD LION
07.2020 - Current
Bachelor Of Science (B.S.) In Psychology Candidate -
UNCG
Bachelor of Arts - Sociology
University of North Carolina At Greensboro
Certificate In Criminology -
Wilkes Community College
High School Diploma -
North Wilkes High School
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