Reagan Lopez
Wellington
Summary
Proven multitasker and dynamic team player, excelling in fast-paced environments, evident from Kickback. Having expertise in responsible alcohol service and an outgoing personality have consistently enhanced customer satisfaction. Skilled in connecting with customers and suggestive selling, confident in maintaining high standards and achieving significant customer base growth.
Overview
1
1
year of professional experience
Work History
Bartender
Wellington International
11.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Server
Kickback Neighborhood Tavern
11.2023 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Head Summer Camp Counselor
Lox Life Camps
12.2023 - Current
- Established a positive camp culture by modeling professionalism, enthusiasm, and respect at all times.
- Addressed behavioral issues promptly using conflict resolution techniques in line with camp philosophy.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
Education
High School Diploma -
Palm Beach Central High School
Wellington12-2023
Skills
- Highly reliable
- Strong multitasking
- Team player attitude
- Outgoing personality
- Complex Problem-solving
- Responsible alcohol service
- Menu memorization
- Suggestive selling
Timeline
Head Summer Camp Counselor
Lox Life Camps
12.2023 - Current
Bartender
Wellington International
11.2023 - Current
Server
Kickback Neighborhood Tavern
11.2023 - 12.2024
High School Diploma -
Palm Beach Central High School
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