Reagan McCloud
Canal Winchester,OH
Summary
Proven leader and effective communicator, excelled at Starbucks by fostering team unity and elevating customer loyalty through exceptional service and problem-solving. Skilled in new hire training and adept at both soft and hard selling techniques. Demonstrates unparalleled reliability and adaptability, enhancing team performance and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
10.2020 - Current
- Fostered positive work atmosphere with clear and effective communication, teamwork, and proactive problem-solving strategies.
- Trained new employees in groups and in one-on-one scenarios with positive reinforcement and respectful, encouraging coaching.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems professionally.
- Maintained regular and consistent attendance and punctuality.
Education
No Degree - Criminology And Forensic Psychology
Arizona State University
Tempe, AZ05.2026
High School Diploma -
Canal Winchester High School
Canal Winchester, OH05.2022
Skills
- New Hire Training
- Adaptable and Flexible
- Reliable and Dependable
- Excellent Communication
- Time management abilities
- Interpersonal Skills
- Exceptional customer service
- Soft selling, Hard selling, and Up-selling
- Team Building and Leadership
- Active listener
Timeline
Barista
Starbucks
10.2020 - Current
No Degree - Criminology And Forensic Psychology
Arizona State University
High School Diploma -
Canal Winchester High School
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