Reagan McCormick
Edmond,OK
Summary
Experience with strategic planning, team leadership, and operational excellence. Utilize forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Also, a strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Use independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
General Manager
Pleasant Pooch, LLC
06.2017 - Current
- Manage budget implementations, employee reviews, training, and schedules.
- Manage a diverse team of staff members, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximize efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Address customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Assist in recruiting, hiring and training of team members.
- Train and guid team members to maintain high productivity and performance metrics.
- Interact well with customers to build connections and nurture relationships.
- Oversee and manage budget and payroll.
- Manage front office; answer phones, emails, etc.
Education
High School Diploma -
Edmond North High School
Edmond05-2019
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Staff management
- Customer relations
- Efficient multi-tasker
Timeline
General Manager
Pleasant Pooch, LLC
06.2017 - Current
High School Diploma -
Edmond North High School
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