Summary
Overview
Work History
Education
Skills
Timeline
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Reagan McCraw

Reagan McCraw

Clemson,SC

Summary

Dynamic candidate with a proven track record in leadership and customer service, bringing substantial experience to the Guest Services Student position with Clemson Athletics. Accomplished as a Lead Teacher, excelled in managing diverse groups and enhancing student engagement, leading to high levels of satisfaction among parents. Demonstrates strong organizational skills and an ability to foster positive environments, refined through a role as Team Leader at Zaxby's Restaurant, where optimizing service delivery led to team success. Adept at handling various responsibilities, including credit and cash transactions at Lowe's, with a commitment to exceptional guest service and problem resolution. Eager to apply these skills to enhance experiences in the field.

Overview

4
4
years of professional experience

Work History

Lead Teacher

Clemson Creative Academy
03.2023 - Current
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Maintained patience and level-headedness in diverse situations to support students.

Team Leader

Zaxby's Restaurant
01.2021 - 08.2023
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Cashier

Lowes Home Improvment
12.2022 - 04.2023
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.

Summer Camp Counselor

YMCA Camp Greenville
03.2020 - 08.2020
  • Implemented camp activities fostering physical, social, and emotional growth.
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.

Student Teacher

Robert Anderson Middle School
01.2024 - 05.2024
  • Monitored classrooms for safety and good behavior, offering students positive reinforcement to maintain discipline.
  • Worked with classroom teacher to learn about current standards and best practices.
  • Cultivated positive relationships with administration, teaching staff, and students.
  • Monitored student progress to provide feedback on assignments and guidance on areas requiring improvement.

Education

Bachelor of Science - Middle Level Education - History & ELA

Clemson University
Clemson, SC
04.2026

Skills

  • Credit and cash payments
  • Customer service skills
  • Guest event oversight
  • Communication
  • Positive Attitude
  • Leadership

Timeline

Student Teacher

Robert Anderson Middle School
01.2024 - 05.2024

Lead Teacher

Clemson Creative Academy
03.2023 - Current

Cashier

Lowes Home Improvment
12.2022 - 04.2023

Team Leader

Zaxby's Restaurant
01.2021 - 08.2023

Summer Camp Counselor

YMCA Camp Greenville
03.2020 - 08.2020

Bachelor of Science - Middle Level Education - History & ELA

Clemson University
Reagan McCraw