Reagan McKelvey
Tuscaloosa
Summary
Energetic and detail-oriented professional with a Bachelor’s degree in Forensic Investigation and Pre-Health Biology, currently pursuing a Master’s in Public Health. Skilled in multitasking, communication, and customer service, with a strong work ethic and collaborative mindset. Brings a sharp eye for detail, strong problem-solving abilities, and a commitment to maintaining high standards of quality, efficiency, and satisfaction in any work environment.
Overview
3
3
years of professional experience
Work History
Area Coordinator
University of Alabama
Tuscaloosa, AL
02.2024 - Current
- Oversaw daily operations for multiple residence halls housing up to 1500 students, ensuring a safe, inclusive, and academically supportive living environment.
- Collaborated with campus partners including Student Conduct, Counseling Services, and Facilities to support student wellbeing and academic success.
- Conducted performance reviews, facilitated staff meetings, and organized professional development opportunities for residence life staff.
- Chaired the Training and Professional Development Committee for three years, leading the design and execution of ongoing staff training, and professional growth initiatives.
- Contributed to cross-functional initiatives by serving on the Living Learning Committee, including creating Memorandums of Understanding (MOUs) for Faculty-in-Residence to enhance engagement and support within residential communities.
Assistant Residence Life Coordinator (Graduate Assistant)
Jacksonville State University
Jacksonville, AL
08.2022 - 02.2024
- Directly supervise several desk assistants and indirectly supervise 10 resident assistants
- Facilitated monthly key audits consisting of over 900 keys
- Assist in the oversight of eleven on-campus apartments, two fraternity houses, and one traditional style residence hall serving more than 500 students
- Perform on-call responsibilities in professional staff rotation for 2500+ residents
- Co- chaired Student Staff Leadership & Development Committee
- Support the Offices of Student Conduct and Title IV in managing and facilitating case proceedings.
- Member of Conference Planning Committee
- Plan, facilitate, and review three-week Resident Assistant training for 45 student staff members
- Submit purchase orders and memorandums for outside partners
Resident Assistant
Jacksonville State University
Jacksonville, AL
08.2020 - 08.2022
- Mentor residents on various issues such as laundry, facility location, tutoring services, health questions, etc
- Promote and answer campus life questions such as campus involvement
- Assist with conflict resolution among residents
- Establish a community of safety and cleanliness in residence halls
- Host enjoyable programs to get residents involved with the housing experience
- Maintain safety and security of residence hall, particularly during desk shifts and rounds
- Provide mental and emotional support for residents and fellow Resident Assistants
- Implemented safe and secure hygiene practices regarding JSU COVID-19 policies as instructed
Crew Member
Dunkin Donuts
Athens, AL
07.2020 - 08.2022
- Delivered fast, friendly service while accurately taking orders and preparing food and beverages to company standards
- Maintained a clean and organized work environment in a high-paced setting
- Handled cash, credit, and mobile transactions with efficiency and accuracy
- Restocked supplies and monitored inventory levels to support uninterrupted workflow
- Adhered to food safety and sanitation guidelines to ensure quality and compliance
Customer Service Agent
Boutique Air
Muscle Shoals, AL
06.2021 - 11.2021
- Communicated regularly with Fire and Rescue Services as well as TSA
- Organized flights and handled luggage
- Adhered to and enforced strict safety protocol
Education
Master of Public Health (MPH) - Health Education and Promotion
University of Alabama
Tuscaloosa, AL12-2026
Bachelor of Science (B.S.) - Forensic Investigation
Jacksonville State University
Jacksonville, AL12-2023
Bachelor of Science (B.S.) - Pre-Health Biology
Jacksonville State University
Jacksonville, AL12-2023
Skills
- Team Supervision
- Microsoft Office
- Crisis Management
- Research Documentation
- Multitasking and Organization
- Facility Inspection
- Safety Standards and Compliance
- Public Speaking
- Staff Training
Timeline
Area Coordinator
University of Alabama
02.2024 - Current
Assistant Residence Life Coordinator (Graduate Assistant)
Jacksonville State University
08.2022 - 02.2024
Customer Service Agent
Boutique Air
06.2021 - 11.2021
Resident Assistant
Jacksonville State University
08.2020 - 08.2022
Crew Member
Dunkin Donuts
07.2020 - 08.2022
Bachelor of Science (B.S.) - Forensic Investigation
Jacksonville State University
Bachelor of Science (B.S.) - Pre-Health Biology
Jacksonville State University
Master of Public Health (MPH) - Health Education and Promotion
University of Alabama
COMMUNITY INVOLVEMENT
Alabama Association of Housing Officers, Current President-Elect, Previous Member at Large for Alabama Association of Housing Officers, Previous Secretary Alabama Association of Housing Officers, Presented at the 2026 Southeastern Association of Housing Officers Conference to 90+ higher education professionals hosted in Winston-Salem, North Carolina, Presented at the 2025 ALAHO Conference to 90+ housing and residence life professionals hosted at the University of Alabama., Presented at the 2024 ALAHO Conference to 90+ housing and residence life professionals hosted at the University of Alabama., Presented at the 2023 ALAHO Conference to 90+ housing and residence life professionals hosted at Jacksonville State University., United Way Central Alabama Volunteer October 2023, Representative of JSU for Alabama Public Health Initiative July 2023-2024, Collegiate Legislature Member August 2019-August 2022