Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reagan Montgomery Woodell

Bellefontaine,OH

Summary

Motivated Army veteran with a results-oriented mindset, poised to contribute a disciplined work ethic, strategic thinking, and adaptability in a challenging role aimed at delivering organizational success.

Overview

5
5
years of professional experience

Work History

Senior Dispatcher

`Ease Expedited
03.2024 - Current
  • Reduced response times for emergency calls with improved dispatch procedures and coordination.
  • Evaluated dispatcher performance regularly to identify areas for improvement or recognition of exceptional work ethics.
  • Implemented quality control measures to maintain high standards in customer service and dispatch operations.
  • Coordinated closely with maintenance teams to ensure vehicle upkeep, minimizing downtime and maximizing efficiency.
  • Enhanced employee satisfaction by addressing concerns, providing support, and fostering a positive work environment within the dispatch team.
  • Collaborated with other departments to address logistical challenges and improve overall operational efficiency.
  • Monitored fleet performance, identifying opportunities for route optimization and cost reduction.
  • Streamlined dispatch processes by implementing efficient routing and communication strategies.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Generated reports to track deliveries and maintain proper records and documentation.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Communicated with warehouse staff to facilitate proper loading and unloading of orders.

Senior Coordinator

EASE Logistics
01.2022 - Current
  • Manages and coordinates diverse logistics and supply chain activities, aligning operations with the EASE customer service model to ensure optimal service delivery and customer satisfaction
  • Applies market knowledge and industry trends to negotiate rates, offering competitive transportation quotes to both customers and carriers in support of cost-effective and efficient logistics solutions
  • Ensures the streamlined movement of goods and services from their point of origin to the final destination, meticulously aligning with customer requirements and organizational objectives to ensure optimal logistics efficiency
  • Swiftly addresses and resolves issues or delays in the logistics chain, implementing effective solutions to minimize disruptions and ensure smooth operations
  • Cultivates enduring relationships with customers through a commitment to transparency and accuracy, thereby ensuring consistently high levels of customer satisfaction
  • Capitalizes on every customer engagement as an opportunity to implement strategic initiatives and strengthen customer relationships
  • Tailors approaches to accommodate customer needs, facilitating the achievement of their goals through adept utilization of technologies, streamlined processes, and skilled personnel
  • Serves as the liaison between customers and carriers, fostering strategic alignment and facilitating effective communication to meet mutual objectives
  • Proactively seeks to comprehend carrier needs, ensuring the optimal utilization of carrier assets
  • Actively engages in the ongoing effort to expand and enhance our carrier network by capitalizing on relationships with qualified carriers

Team Leader

US Army
01.2020 - 01.2022
  • Supervised a team of highly trained and motivated soldiers in various operational environments which ensured the safe and successful completion of missions
  • Managed and maintained 100% accountability for personnel and equipment while cultivating a culture of continuous improvement and professional development
  • Demonstrated exceptional strategic planning skills by coordinating and executing complex military operations, resulting in mission success and commendations
  • Communicated effectively and efficiently with team members to enhance individual and collective performance
  • Collaborated with higher-ranking officers and acted as a liaison between soldiers and leadership to ensure satisfaction with completed assignments
  • Fostered a culture of discipline, accountability, and teamwork within a diverse soldier population which enhanced unit cohesion and overall effectiveness
  • Responsible for creating standard operating procedures that facilitated the timely identification of issues
  • Uphold safety protocols in all performed tasks with no negative results
  • Possessed a sense of urgency and comfort level that is crucial within a fast-paced environment

Education

Diploma - College Prep

Monroe Central High School
Woodsfield, Ohio

Basic Training -

US Army Basic Training Camp
Fort Benning, Georgia

Skills

  • Dispatch software
  • Route Planning
  • Incident Reporting
  • Advanced Communication
  • Customer Relationship Management
  • Schedule Coordination
  • Multitasking Abilities
  • Task Prioritization
  • Adaptability
  • Teamwork and Collaboration

Timeline

Senior Dispatcher

`Ease Expedited
03.2024 - Current

Senior Coordinator

EASE Logistics
01.2022 - Current

Team Leader

US Army
01.2020 - 01.2022

Diploma - College Prep

Monroe Central High School

Basic Training -

US Army Basic Training Camp

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Reagan Montgomery Woodell