Reagan Neff
Morgantown,WV
Summary
Experienced and adaptable professional with a proven ability to establish meaningful connections with customers. Known for self-motivation, a friendly demeanor, and keen attention to detail. Seeking a full-time position with a consistent schedule of 40 hours per week. For efficient communication, please reach out to me via call or text. I am eager to interview and gain a deeper understanding of the position at hand.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Appliance Sales Specialist
Lowe's Home Improvement
12.2023 - Current
- Handling difficult appliance issues with care and solutions
- Keeping up to date on new appliances coming out
- Maintaining knowledge on the quality of appliances products, specific special features, and more
- Taking customers budget and finding something they love
- Teaching customers how to take care of appliances properly
- Being able to explain and communicate delivery and expectations for the customer
- Being able to understand the price difference between products and explain why it is worth it
- Held accountable for down-stocking and maintaining clean appliances
- Always being friendly to customers.
Barista
Starbucks
04.2023 - 12.2023
- Barista trainer, training new baristas and coaching others when necessary
- Crafting drinks in under a minute for drive thru
- Being able to manage my properly
- Restocking and cleaning when needed
- Being friendly to all customers.
Studio Lead
KolorNKiln
09.2022 - 05.2023
- As Studio Lead I make sure to keep up with the studio
- My responsibilities included unloading kiln, counting draw, cleaning, custom projects, and more
- For canvas parties I would help the child to achieve a finished piece, sometimes doing custom sketches
- I do classes for adults as well, and I have a responsibility to create more in the future.
Appliance Sales Specialist
The Home Depot
05.2020 - 04.2022
- Knowledge on all appliances and brands
- Understanding complicated systems
- Being able to recommend products based off their living situations
- Being a coach which involved teaching other associates and being able to solve all problems thrown my way
- Being able to handle angry customers.
Education
High school diploma - undefined
Seneca Valley High School
Harmony, PA06.2020
Skills
- Sales
- Negotiation
- Cold Calling
- Fast learner
- Warm Calling
- Organized
- Appliance specialist
- Customer service
- Communication skills
- Time management
- Organizational skills
- Microsoft Office
- English
- Inside sales
- Research
- Analysis skills
- Writing skills
Accomplishments
Top appliance sales associate of 2021
Top Lowe’s rewards credit card associate of 2024 in the first quarter
Consistent mention on the customer surveys
Certification
Driver's License, 04/01/23, 02/01/27
Timeline
Appliance Sales Specialist
Lowe's Home Improvement
12.2023 - Current
Barista
Starbucks
04.2023 - 12.2023
Studio Lead
KolorNKiln
09.2022 - 05.2023
Appliance Sales Specialist
The Home Depot
05.2020 - 04.2022
High school diploma - undefined
Seneca Valley High School
Driver's License, 04/01/23, 02/01/27
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