Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Emmanuel Perez

Richmond,VA

Summary

An ambitious student pursuing a cyber security certification eager to contribute developed knowledge in any work force. Skilled in customer service and sales while multitasking in several environments. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings also a Sales-focused individual driven to meet monthly quotas through tried and true marketing techniques. A valued team player offering extensive high-end sales knowledge. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Appliance Sales Specialist

The Home Depot
Richmond, Va
08.2023 - Current
  • Maintain the showroom floor and appliances are dusted and wiped down ready for display
  • Know the ins and outs about appliances in-store and online
  • Speak with manufacturers when they come in and learn about new products and specials and promos from them
  • Keep licenses for equipment up to date and maintain the whole department that has other sub departments in it
  • Greet customers as they enter the store and help any customer who needs help
  • Take time with customers on orders to ensure sales goals are met per week
  • Do midday department inspections to ensure safe and clean environment for customers
  • Department shelves are restocked on a daily basis
  • Contacted buying customers soon after purchase to confirm satisfaction.
  • Go to meetings and present any information to help store and departments grow
  • Operate forklift and reach truck if customer needs orders take to work trucks.
  • Provided product information and pricing to customers.
  • Developed relationships with vendors to ensure timely delivery of products.
  • Conducted market research to identify trends in customer preferences.
  • Created weekly sales reports for management review.
  • Ensured all merchandise was properly tagged and priced accurately.
  • Updated customer records with purchase history and contact information.

Pawnbroker/ gun sales associate

Suffolk Pawn And Gun
Suffolk
06.2022 - 06.2023
  • Restock shelves and wall with items that are missing or that are old stock and new stock
  • Make sure store is clean every morning and every night before opening and closing
  • All customers greeted with respect and positive attitude and any questions are answered immediately
  • Stand for long periods of time and lift items 10-70 pounds
  • Make sure shop inequity is at 100% and nothing less
  • Respond to customers questions and inform them of valuable information
  • Help guide customers into the path of choosing the type of fire arm they are looking for
  • Inform them on knowledge with certain laws pertaining to firearms
  • Make sure firearms are purchased only for that person and not intended for another to own
  • Make sure all merchandise from firearms to Jewlery is in order and is presentable to customers
  • Look up item that customers are selling on various sources to valid item price and that it is something we would buy
  • Always assist co-workers if it is needed and make environment all around a friendly and enjoyable atmosphere
  • Use various computer knowledge to navigate on certain items that need more information on them.

Walmart
Suffolk
10.2021 - 12.2021

TA Firearms

  • Stock shelves with items.
  • Make sure the aisles are clean and the area is tidy.
  • Customers should be greeted and their questions should be answered.
  • With a cheerful attitude, smile, welcome, and thank consumers.
  • Stand for long periods of time while rapidly and properly checking out customers.
  • Maintain a clean and presentable environment.
  • Respond to consumer inquiries and assist them with their needs.
  • As needed, be present to assist associates around the shop.

Cashier

Jersey Mike
Suffolk
09.2021 - 10.2021
  • Jersey Mike's criteria and high-quality standards are followed in the preparation of the food
  • Service is noticeably friendlier than at comparable places
  • A restaurant that is noticeably cleaner than its competitors.

Cook, Cashier

Skrimp Shack
Suffolk
11.2020 - 03.2021
  • Cooking responsibilities include: maintaining a high level of hygiene and cleanliness
  • All meal is prepared to order in accordance with Skrimp Shack rules
  • Deliver the dish to the consumer on time
  • Pleasantly interact with visitors
  • Prepare for the next shift by restocking the station
  • Cashier responsibilities include: maintaining a high level of hygiene and cleanliness
  • Take all guest orders and answer any menu-related inquiries
  • Order taking and cash handling should be done with precision
  • Keep the dining room and lobby clean
  • At the end of the shift, refill your station and clean it.

Cook

Sal's Pizzeria
Suffolk
12.2017 - 06.2018
  • Learn the Sal's Pizza menu and how to efficiently handle client questions
  • All activities must be completed, including but not limited to: food preparation, stretching the dough, preparing pizza toppings, making pizzas, taking and preparing customer orders, folding pizza boxes, and keeping your work environment clean and orderly
  • Customers with specific food sensitivities should be informed and accommodated
  • At both our Sal's Pizza stores and our mobile food trucks, maintain and observe all food safety and sanitary regulations in the area
  • Always maintain a professional demeanor
  • (i.e., grooming, uniforms, and punctuality)

Education

Currently working towards a certification in entry level cyber security -

Tidewater Community College
03.2024

Skills

  • Computer skills
  • Analytical
  • Training & Development
  • Leadership
  • Teambuilding
  • Maintenance & Repair
  • Multitasking
  • Sales
  • Customer service
  • Goal-Oriented
  • Display Maintenance
  • Product Demonstration
  • Deal Closing
  • Inventory Oversight
  • Sales Strategy Development
  • Customer Assistance
  • Store Policies and Procedures
  • Automotive knowledge

Certification

  • obtained multiple homer badges while at home depot
  • have fork lift and other multiple equipment licenses

References

References available upon request.

Timeline

Appliance Sales Specialist

The Home Depot
08.2023 - Current

Pawnbroker/ gun sales associate

Suffolk Pawn And Gun
06.2022 - 06.2023

Walmart
10.2021 - 12.2021

Cashier

Jersey Mike
09.2021 - 10.2021

Cook, Cashier

Skrimp Shack
11.2020 - 03.2021

Cook

Sal's Pizzeria
12.2017 - 06.2018

Currently working towards a certification in entry level cyber security -

Tidewater Community College
Emmanuel Perez