Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Thalia Castilla

Tampa,FL

Overview

2
2
years of professional experience
1
1
Certification

Work History

Appliance Sales Specialist

Lowes Home Improvment
Tampa, FL
02.2024 - Current
  • Taking care of guests and customers. Interacting with customers and business partners, either in person or through phone calls. Assist in organizing work documents.
  • Meticulously maintained the appliance showroom to provide an inviting and professional environment for clients.
  • Provided exceptional after-sales service, leading to numerous repeat customers and referrals.
  • Utilized Software to check item availability in store inventory.
  • Demonstrated features and benefits while assisting customers in making informed decisions based on needs and wants.

Sales Associate

Conn’s Home Plus
Tampa, Fl
02.2023 - 02.2024

Conducted product demonstrations and provided in-depth knowledge of appliance features and benefits.

Developed and maintained strong relationships with clients, resulting in a 15% increase in sales revenue over one year.

Consistently achieved monthly sales quotas by effectively prospecting, and closing sales.

Utilized product knowledge to provide exceptional customer service and assist customers in finding the right products to meet their needs.

Consistently exceeded monthly sales targets by building d maintaining a loyal customer base through exceptional product knowledge and personalized assistance.

Education

Medical Billing And Coding -

Águilas International Technical Institute
7520 W Waters Ave Unit 19 Tampa, FL 33615
09.2022

High School Diploma -

Leto Adult/Community Center
Tampa, FL
05.2022

Skills

Product line knowledge

Till counting

Inventory oversight

Appliance brands

Bilingual

Customer care

Computer skills

Certification

Medical Billing and Coding

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Appliance Sales Specialist

Lowes Home Improvment
02.2024 - Current

Sales Associate

Conn’s Home Plus
02.2023 - 02.2024

Medical Billing And Coding -

Águilas International Technical Institute

High School Diploma -

Leto Adult/Community Center

Medical Billing and Coding

Thalia Castilla