Jennifer Guzman Valdez
Denver,CO
Summary
Professional with a proven track record in customer service and sales, honed at The Home Depot. Excelled in problem-solving and interpersonal communication, ensuring customer satisfaction and loyalty. Demonstrated expertise in product line knowledge and sales assistance, contributing to significant business retention. Adept at fostering teamwork and collaboration, with a strong work ethic and integrity.
Overview
5
5
years of professional experience
Work History
Appliance Sales Specialist
The Home Depot
04.2021 - 10.2024
- Addressed customer concerns promptly, demonstrating empathy while providing effective solutions that retained business relationships.
- Learned and retained vendor and model numbers and adapted as models and specifics changed frequently.
- Mastered various point-of-sale systems, enabling efficient transaction processing and accurate recordkeeping.
- Meticulously maintained the appliance showroom to provide an inviting and professional environment for clients.
Office Assistant
Colorado Structural Repair
05.2019 - 10.2021
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Increased customer satisfaction by providing professional and courteous front desk support.
Cashier
Save A Lot
05.2020 - 08.2021
- Operated cash register to record transactions accurately and efficiently.
- Built relationships with customers to encourage repeat business.
- Performed cash, card, and check transactions to complete customer purchases.
- Restocked and organized merchandise in front lanes.
Education
Associate of Applied Science - Medical Assistant
Red Rocks Community College
Denver, CO05-2026
High School Diploma -
Strive Prep- Smart
3201 W Arizona Ave, Denver, CO 8021905-2022
Skills
- Goal-Oriented
- Product line knowledge
- Deal Closing
- Sales assistance
- Interpersonal and written communication
- Customer Needs Assessment
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Work Ethic and Integrity
- Cash handling and management
- Product restocking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Appliance Sales Specialist
The Home Depot
04.2021 - 10.2024
Cashier
Save A Lot
05.2020 - 08.2021
Office Assistant
Colorado Structural Repair
05.2019 - 10.2021
Associate of Applied Science - Medical Assistant
Red Rocks Community College
High School Diploma -
Strive Prep- Smart
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