Outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
3
3
years of professional experience
Work History
Sales Associate
Sierra Trading Post
09.2020 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Managed efficient cash register operations.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
CUTCO Representative (Remote)
CUTCO Vector Marketing
09.2023 - 10.2023
Worked to build relationships with customers and built potential for additional sales.
Engaged customers in social conversations to create pleasant and easy shopping experience.
Increased sales and customer satisfaction through personalized servicing.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Managed customer accounts to secure customer satisfaction and repeat business.