Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Integration Manager
ELEOS Staffing
03.2022 - Current
Collaborated with client stakeholders to identify integration needs, developing tailored strategies for successful implementation of virtual health associates.
Facilitated clear communication among project teams, resulting in better collaboration and smoother workflows during complex integrations.
Led cross-functional teams to successfully execute integration projects on time and within budget.
Increased customer satisfaction by addressing post-integration issues swiftly and effectively through proper troubleshooting techniques.
Supported continuous improvement initiatives by conducting post-deployment analyses on completed integration projects to identify areas for growth and development.
Part-time Curbside Shopper
HEB
05.2020 - 03.2022
Enhanced customer satisfaction by providing efficient and accurate curbside shopping services.
Expedited order processing by swiftly locating and gathering requested products from the store shelves.
Collaborated with team members to ensure seamless communication and coordination of curbside orders.
Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
Managed high volumes of orders during peak times, prioritizing tasks to maintain efficiency and accuracy.
Strengthened customer loyalty by providing personalized service, addressing concerns, and resolving issues promptly.
Part-time Hostess
Yeobo's Cafe
08.2019 - 08.2021
Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Activities Leader
Yogi Bear's Jellystone Park
03.2018 - 08.2019
Developed customized activity plans for diverse age groups, ensuring an inclusive and tailored experience for all participants.
Collaborated closely with fellow staff members to ensure seamless coordination of events and activities, fostering a positive environment for all involved.
Promoted a safe and welcoming atmosphere by enforcing strict adherence to safety guidelines during all activities.
Boosted overall program satisfaction by continuously refining activity offerings based on participant feedback.
Education
No Degree - Business Management
Texas State University
San Marcos, TX
05.2022
No Degree - Business Management
Schreiner University
Kerrville, TX
05.2021
High School Diploma -
Tivy High School
Kerrville, Tx
05.2019
Skills
Process Improvement
Strategic Planning
Emotional Intelligence
Adaptability
Problem Solving
Time Management
References
Anthony Ortiz, State Trooper, (830) 377-9494
Emily Morales, HEB Curbside, Kerrville, TX, (830) 353-3602
Nena Gomez, Director of Sales and Marketing, ELEOS , (210) 602-5600