Reagan Parks
Fort Worth,TX
Summary
Dedicated and adaptable professional with experience in customer-facing roles across retail, food service, and education. Proven ability to deliver exceptional service in fast-paced environments, manage transactions accurately, and maintain organized, welcoming workspaces. Skilled in multitasking, problem-solving, and team collaboration, with a strong commitment to quality, safety, and positive customer experiences. Recent experience as a substitute teacher demonstrates versatility and a passion for supporting diverse learners through structured instruction and emotional encouragement. Known for reliability, flexibility, and a proactive approach to workplace challenges.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Clerical Floater
Cheeky Monkey
09.2022 - 04.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in stocking shelves and organizing merchandise for optimal presentation.
- Greeted customers entering store and responded promptly to customer needs.
Crew Team Member
Rush Bowls
08.2023 - 05.2024
- Provided exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Operated Point of Sale system efficiently, processing transactions accurately and quickly.
- Collaborated with team members to maintain cleanliness and organization of workstations.
- Assisted in food preparation tasks, adhering to safety and quality standards.
- Engaged with customers to promote menu items and enhance overall satisfaction.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Crew Team Member
HTeaO
04.2024 - 08.2024
- Adapted to changing priorities during peak hours, demonstrating flexibility under pressure.
- Supported inventory management by restocking supplies and monitoring product freshness.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Resolved customer complaints quickly and professionally, ensuring repeat patronage.
- Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
- Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
- Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
- Increased overall efficiency by promptly restocking supplies as required during shifts.
Substatute Teacher
Fellowship of the Parks Grapevine
01.2025 - Current
- Implemented lesson plans to facilitate effective learning experiences for diverse student groups.
- Adapted instructional materials to meet individual student needs and learning styles.
- Maintained classroom management strategies to ensure a positive and productive environment.
- Collaborated with regular teachers to align on curriculum goals and classroom expectations.
- Fostered a supportive classroom environment that promoted social and emotional growth among students.
Education
High School Diploma -
Crossing Hairitage Academy
Fort Worth, TX05-2023
No Degree - Criminal Justice
Tcc
Hurst, TXNo Degree - Criminal Justice
A&M Texarkana
Texarkana, TXMedical Asistant Certification - Medical Assistant
Collage of Health Care Profesions
Fort Worth, TX08-2025
Skills
- Classroom management
- Adaptable
- Relationship building and management
- HIPAA compliance
- Patient scheduling
- Customer service
- Vital signs monitoring
- Phlebotomy
- Electronic health records
- CPR
- Immunization administration
- Specimens collection and processing
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Reliability and punctuality
Certification
- CMA - Certified Medical Assistant
Timeline
Substatute Teacher
Fellowship of the Parks Grapevine
01.2025 - Current
Crew Team Member
HTeaO
04.2024 - 08.2024
Crew Team Member
Rush Bowls
08.2023 - 05.2024
Clerical Floater
Cheeky Monkey
09.2022 - 04.2023
High School Diploma -
Crossing Hairitage Academy
No Degree - Criminal Justice
Tcc
No Degree - Criminal Justice
A&M Texarkana
Medical Asistant Certification - Medical Assistant
Collage of Health Care Profesions
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