Detail-oriented professional with strong customer service skills and effective multitasking abilities. Committed to enhancing guest experiences through clear communication and teamwork.
Overview
3
3
years of professional experience
Work History
Busser, Hostess, Food Runner, and Server
Paul Nunez (Lucille's American Cafe) +1 (863) 875-5005
01.2025 - 08.2026
Maintained cleanliness and organization of dining area to enhance guest experience.
Assisted servers by efficiently clearing and resetting tables during high-volume service periods.
Collaborated with kitchen staff to ensure timely delivery of food and beverages to guests.
Monitored stock levels of utensils and supplies, notifying management when replenishment was needed.
Provided exceptional customer service in high-pressure dining environment.
Maintained knowledge of menu items to assist customers with selections.
Assisted in training new team members on service standards and procedures.
Handled cash and credit transactions, maintaining accurate financial records.
Greeted and seated guests promptly, ensuring a welcoming atmosphere.
Managed reservations using OpenTable, optimizing table turnover and guest experience.
Monitored dining area for cleanliness and resolved guest inquiries efficiently.
Assisted in training new hosts on customer service standards and operational procedures.
Delivered food and beverages promptly to ensure customer satisfaction.
Collaborated with kitchen staff to streamline order accuracy and efficiency.
Communicated effectively with servers to expedite service during peak hours.
Adapted quickly to changing menus and special requests from customers.
Supervised food runner team to ensure timely and accurate service during peak hours.
Trained new staff on operational procedures and customer service standards.
Streamlined food delivery processes, enhancing efficiency in high-volume settings.
Coordinated with kitchen staff to ensure order accuracy and quality control.
Actively participated in regular staff meetings where feedback was shared regarding service improvements and important updates, resulting in a more cohesive food running team.
Streamlined food running process by coordinating effectively with kitchen and waitstaff, resulting in improved overall efficiency.
Ensured guest satisfaction through consistent follow-up on completed orders, addressing any concerns or requests promptly.
Nanny, Home Organizer, and House Sitter
Scarlett Frese (Homeowner) +1 (312) 560-8343
06.2023 - 07.2023
Developed personalized organization systems tailored to client needs and preferences.
Streamlined decluttering processes to enhance efficiency and client satisfaction.
Established lasting relationships with clients, providing ongoing support and maintenance for organized spaces.
Supervised daily activities and provided guidance in educational and recreational settings.
Developed and implemented age-appropriate learning activities to enhance cognitive development.
Maintained a safe, nurturing environment promoting emotional well-being and growth.
Managed household tasks including meal preparation, laundry, and light cleaning duties.
Education
Associate of Arts - Business Administration And Management
Tallahassee State College
Tallahassee, FL
02.2028
Associate of Arts - Business Administration And Management
Polk State College
Winter Haven, FL
02.2028
High School Diploma -
Lake Wales Highschool
Lake Wales, FL
05.2026
Skills
Time management
Attention to detail
Clear communication
Cleaning and sanitizing
Table bussing
Customer service
Effective multitasking
Patience and empathy
Phone etiquette
Quick learner
Teamwork and collaboration
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Professional appearance
Timeline
Busser, Hostess, Food Runner, and Server
Paul Nunez (Lucille's American Cafe) +1 (863) 875-5005