Overview
Summary
Work Preference
Work History
Education
Skills
Certification
Affiliations
Work Availability
Timeline
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Reagan Phelps

Reagan Phelps

Pasadena

Overview

6
6
years of professional experience
1
1
Certification

Summary

Versatile professional with a diverse background in medical reception, community outreach, and patient care. I am a proactive multitasker who effectively balances office administration with field marketing to drive business growth. Whether managing busy front-desk operations or building referral partnerships, I bring high energy and a commitment to quality service.

Work Preference

Desired Job Title

ReceptionistCustomer Service RepresentativeData Entry ClerkInsurance Agent

Work Type

Full Time

Location Preference

RemoteOn-Site
Location: Houston, TX
Open to relocation: No

Salary Range

$30000/yr - $200000/yr

Important To Me

Work-life balanceCareer advancement

Work History

Receptionist

Crosspointe Medical Clinic
Pasadena
06.2020 - Current
  • Managed multiple tasks and priorities in high-volume, fast-paced environment, ensuring timely completion of essential administrative functions.
  • Assisted staff by typing letters, filing documents, and handling scanning and copying tasks to support efficient office operations.
  • Verified patient insurance coverage, benefits, and eligibility for services across multiple insurance platforms.

Marketing Coordinator & Receptionist

Affinity Home Health and Hospice
League City
05.2024 - 12.2024
  • Engaged customers through effective verbal communication, identifying needs and preferences to tailor services.
  • Applied strong problem-solving skills to enhance customer service, leading to increased repeat business.
  • Exceeded sales goals by employing consultative techniques to explain programs and services.
  • Created marketing materials that successfully attracted prospective tenants and promoted contracted services.

Education

Some College (No Degree) -

San Jacinto College
Pasadena, TX

Skills

  • Reception management
  • Client scheduling
  • Phone etiquette
  • Insurance data entry
  • Clerical support
  • Data analysis
  • Technical proficiency
  • Verbal and written communication
  • Conflict resolution
  • Professional demeanor

Certification

Administrative Assistant Training

Affiliations

Companion Caregiver

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Marketing Coordinator & Receptionist

Affinity Home Health and Hospice
05.2024 - 12.2024

Receptionist

Crosspointe Medical Clinic
06.2020 - Current

Some College (No Degree) -

San Jacinto College
Reagan Phelps