Reagan Shippee
Augusta,GA
Summary
Dynamic and results-driven professional with a proven track record of leveraging Adobe Creative Suite and content marketing expertise to boost campaign creativity and audience engagement as a Digital Marketing Intern at Peach Belt Conference. Gained hands-on leadership and operational experience at World of Beer, excelling in shift supervision, staff coordination, and guest relations in a high-volume, fast-paced environment. Demonstrated strong multitasking, communication, and conflict-resolution skills across diverse roles. Proficient in front-of-house service at both Liberty Taproom & Grill and World of Beer, with strengths in upselling, POS systems, and delivering exceptional guest experiences. Known for adaptability, a quick learning curve, and a consistent commitment to high-quality outcomes in both team-driven and customer-facing settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
World Of Beer
05.2022 - Current
- Performed opening and closing duties such as setting up the dining area and restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and promptly.
- Ensured that each guest was served courteously, quickly, and efficiently.
Restaurant Management Intern
World Of Beer
12.2024 - 05.2025
- Monitored customer feedback and proactively resolved guest issues to maintain a positive reputation and high satisfaction scores.
- Assisted in overseeing daily front-of-house operations, ensuring smooth service flow and exceptional customer experience.
- Helped organize and execute in-store events, including trivia nights, live music, and beer tastings to drive foot traffic and sales.
- Coordinated staff schedules and shift coverage to optimize labor efficiency and meet peak-hour demand.
Digital Marketing Intern
Peach Belt Conference
08.2024 - 12.2024
- Participated in brainstorming sessions to develop ideas for innovative campaigns.
- Maintained the marketing database, ensuring information is current and accurate.
- Supported the creation of marketing materials, including certificates, schedules, and online content.
- Edited images and videos using Adobe Photoshop software to create desired effects.
Office Assistant Intern
Parrish Kevin W CPA LLC
02.2023 - 07.2023
- Performed basic bookkeeping tasks such as recording transactions or balancing accounts.
- Assisted with the daily operations of the back office by organizing, filing, and distributing documents.
- Handled customer inquiries and resolved issues to maintain satisfaction.
Education
BBA - Digital Marketing
Augusta University
Augusta, GA05.2025
Skills
- Multitasking and organization
- Creative thinking
- Adobe creative suite
- Team collaboration
- Fast learner
- Adaptability and flexibility
- Canva
- Strong work ethic
Certification
- Content Marketing, HubSpot, March 2025-April 2027
- Google Ads Search, Google, April 2025-April 2026
- Digital Marketing, HubSpot, May 2025-June 2026
Timeline
Restaurant Management Intern
World Of Beer
12.2024 - 05.2025
Digital Marketing Intern
Peach Belt Conference
08.2024 - 12.2024
Office Assistant Intern
Parrish Kevin W CPA LLC
02.2023 - 07.2023
Server
World Of Beer
05.2022 - Current
BBA - Digital Marketing
Augusta University
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