Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
8
8
years of professional experience
Work History
Medical Billing Specialist
Total Care Therapy
Dublin, OH
04.2024 - Current
Initiated collection efforts on unpaid accounts by contacting insurance companies or patients directly via phone or mail.
Generated monthly invoices for patients based on services provided according to established fee schedules.
Researched complex billing issues involving multiple providers or services rendered over a period of time.
Updated patient accounts with information obtained from internal departments or external sources.
Processed credit card payments from patients in accordance with office policy.
Ensured HIPAA compliance by maintaining confidentiality of all patient information.
Resolved discrepancies between insurance companies and patients regarding payment of bills.
Identified errors and re-filed denied or rejected claims quickly to prevent payment delays.
Reviewed patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under policies.
Business Development Manager
Germain Automotive Partnership
Columbus, Ohio
07.2023 - 04.2024
Oversee a team of business development representatives and provide coaching and mentorship
Identify potential business opportunities in the automotive industry and develop strategies to capitalize on them
Manage and oversee the implementation of marketing campaigns to increase brand visibility and attract new customers in the automotive industry
Manage and provide guidance to the business development team to ensure they are effectively identifying and pursuing potential business opportunities in the automotive industry
Ensure customer satisfaction through effective communication and problem resolution
Develop and implement a customer retention strategy to increase loyalty and repeat business in the automotive industry.
Business Development Coordinator
Germain Automotive Partnership
Columbus, Ohio
05.2022 - 07.2023
Maintained customer database, ensuring prospective clients are accurately entered and follow ups are scheduled
Conducted follow-up phone calls to prospective clients to assist sales team with meeting deadlines and exceeding goals
Accomplished Business Development Representative offering expertise in marketing, sales and operations
Consults with customers, builds strong relationships and increases hard sales numbers
Established strong client relationships to drive business development
Effectively built relationships with both established and potential customers
Acted as main point of contact in matters relating to client concerns and needs.
Private Nanny
Dublin, Ohio
01.2021 - 05.2022
Developing age-appropriate activities and educational materials to stimulate children's intellectual growth and curiosity
Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications
Followed routines to foster stability and structure in children's lives during parental absences
Developed lasting, professional relationships with family by encouraging open communication and delivering positive feedback
Facilitated safe, caring and warm environment for children to stimulate development
Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Medical Services Technician
Trinity Health
Grove City, Ohio
03.2017 - 01.2021
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate
Delivered high level of care to every patient
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
Engaged with patient family and friends to provide courteous visit experience
Used mobility devices to transport patients
Recorded patient conditions and vital signs before and after medical operations
Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces
Used clinical skills to conduct lab draws, assess vital signs, complete glucose evaluations and treat pre-and post-operation patients
Performed inventory by monitoring expiration of medical supplies and medications.
Education
Certified Professional Coding Certification in Medical Billing And Coding -
DeVry University
Downers Grove, IL
11.2023
High School Diploma -
Grove City High School
Grove City, OH
05.2016
Skills
Detail-Oriented
Time Management
Verbal and Written Communication
Relationship Building
Customer Service
Files and records management
Payment posting
HIPAA Compliance
Accounts Payable
Insurance Verification
Multitasking and Organization
Claims review
Timeline
Medical Billing Specialist
Total Care Therapy
04.2024 - Current
Business Development Manager
Germain Automotive Partnership
07.2023 - 04.2024
Business Development Coordinator
Germain Automotive Partnership
05.2022 - 07.2023
Private Nanny
01.2021 - 05.2022
Medical Services Technician
Trinity Health
03.2017 - 01.2021
Certified Professional Coding Certification in Medical Billing And Coding -
DeVry University
High School Diploma -
Grove City High School
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Jennifer McGriffJennifer McGriff
Scheduler/QA at Total Care TherapyScheduler/QA at Total Care Therapy