Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reagan Watye

Grand Forks,NORTH DAKOTA

Summary

Knowledgeable Transportation and Distribution professional with exemplary skills in customer service, scheduling and time management. Dedicated leader with team-oriented mentality. Proven history of adaptability and resourceful problem-solving.

Overview

2
2
years of professional experience

Work History

Truck Dispatcher

SFF Dispatch LLC
01.2022 - 03.2024
  • Provided customers with information on products and services.
  • Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Oversaw and enforced compliance with all safety regulations and DOT regulations.
  • Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
  • Updated vehicle logs, cargo records, and billing statements with accuracy and efficiency.
  • Developed and implemented customer service policies and procedures.
  • Communicated with customers to provide delivery updates and resolution.
  • Answered phone calls and responded to customer emails.
  • Reduced fuel costs for company fleet by optimizing routes and monitoring driver performance.
  • Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
  • Scheduled and organized delivery routes.
  • Maintained accurate records of all dispatched vehicles, ensuring proper documentation and compliance with industry regulations.
  • Received new orders, prepared documentation, and assigned personnel.
  • Assisted in resolving customer complaints and grievances.

Education

Bachelor of Science - Cyber Security

University of North Dakota
Grand Forks, ND
05.2026

Skills

  • Logistics Coordination Knowledge
  • Updating logs
  • Route Planning and Adjustment
  • Warehousing environments

Timeline

Truck Dispatcher

SFF Dispatch LLC
01.2022 - 03.2024

Bachelor of Science - Cyber Security

University of North Dakota
Reagan Watye