Reagan Williams
Fairmont
Summary
Dynamic employee with a proven track record at Joseph the Salon, excelling in customer service, working independently and collaborating with co-workers, and relationship management. Skilled in scheduling appointments, technological programs, and managing social media. I foster client satisfaction and retention through active listening, organization, and professionalism. Committed to delivering an exceptional experience while efficiently managing multiple tasks.
Overview
5
5
years of professional experience
Work History
Cosmetologist
Joseph the Salon
06.2023 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
Waitress
The Boxcar
09.2020 - 04.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
License Of Cosmetology -
Morgantown Beauty College
Morgantown, WV09.2022
Saint Marys High School
Saint Marys, WV05.2021
Skills
- Social skills
- Friendly communication
- Active listening
- Scheduling appointments
- Professionalism and ethics
- Computer skills
- Relationship building and management
- Social media management
- Multitasking
Timeline
Cosmetologist
Joseph the Salon
06.2023 - Current
Waitress
The Boxcar
09.2020 - 04.2021
License Of Cosmetology -
Morgantown Beauty College
Saint Marys High School
Similar Profiles
Abigail ChuruloAbigail Churulo
Receptionist at Paul Joseph Hair SalonReceptionist at Paul Joseph Hair Salon
Asimia TikosAsimia Tikos
Esthetician at Joseph Anthony Retreat Spa & SalonEsthetician at Joseph Anthony Retreat Spa & Salon
Brittany BuyserBrittany Buyser
Spa Coordinator / Esthetician at Joseph Anthony Retreat Spa And SalonSpa Coordinator / Esthetician at Joseph Anthony Retreat Spa And Salon