Reaghan Ludy
Springboro
Summary
Dynamic and interpersonal professional with a diverse customer service background. Over 5 years of experience delivering exceptional service in fast-paced environments, honing strong communication and problem-solving skills. Eager to leverage a unique blend of service industry experience and business knowledge to contribute to the growth and success of a brand in the beauty industry.
Overview
5
5
years of professional experience
Work History
Lifeguard
Kings Island
05.2024 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Retail Sales Associate
Target
06.2023 - 04.2024
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Server
Moustos Pasta and Grill
09.2022 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Hostess
Roosters
05.2019 - 01.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, running food, and updating seating logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Education
Advanced Esthetician -
Cincinnati Institute of Esthetics And Nails
Cincinnati, OH01-2025
Associate of Arts - Business Administration
Murray State University
Murray, KY08-2023
High School Diploma -
Springboro High School
Springboro, OH05-2021
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multitasking proficiency
- Adaptable to change
Timeline
Lifeguard
Kings Island
05.2024 - 08.2024
Retail Sales Associate
Target
06.2023 - 04.2024
Server
Moustos Pasta and Grill
09.2022 - 05.2023
Hostess
Roosters
05.2019 - 01.2023
Advanced Esthetician -
Cincinnati Institute of Esthetics And Nails
Associate of Arts - Business Administration
Murray State University
High School Diploma -
Springboro High School
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