Customer service specialist with a focus on teamwork. Experience in training new hires and managing customer questions quickly. Committed to making a positive customer experience and work environment.
Work History
Customer Service
7 Months
KFC Taco Bell | 01.2026 - Current
Delivered exceptional customer service, addressing customer inquiries promptly and professionally while communicating with fellow staff.
Trained new hires on customer service policies and procedures.
Promoted exceptional customer service by recommending what I enjoyed from our menu and my reviews to help customers have a more personal experience.
Resolved customer service issues with timely and professional resolutions.
Hostess/Customer Service Cashier
2 Years 1 Month
Kings Wok Buffet | 03.2024 - 04.2026
Greeted and seated guests efficiently, ensuring positive first impressions.
Managed reservation system to optimize seating arrangements and minimize wait times.
Trained new host staff on procedures and customer service standards.
Maintained cleanliness and organization of entrance area to uphold restaurant image.
Assisted in coordinating special events, adapting setups based on guest requirements.
Answered customer questions about hours and menu information.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservations simultaneously.