Cynthia Real
Denver,CO
Summary
Results-driven Assistant Clinic Manager and Certified Medical Assistant with proven expertise in team leadership, patient care coordination, and clinic operations. Skilled at optimizing workflows, strengthening team performance, and implementing efficient processes that improve patient experience and operational effectiveness. Recognized for fostering collaboration, supporting staff development, and maintaining high standards of quality and service.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Assistant Clinic Manager
Clearview Dermatology
Littleton, CO
05.2023 - Current
- Managed daily clinic operations to facilitate efficient patient flow and improve overall service quality.
- Managed staff schedules to ensure optimal resource allocation and maintain clinic productivity.
- Managed staff schedules to optimize resource allocation and enhance clinic productivity.
- Interpreted operational data to detect trends and recommend improvements for increased efficiency.
- Analyzed operational data to identify trends and recommend targeted improvements for clinic efficiency.
- Developed training resources and conducted onboarding sessions to facilitate seamless integration of new clinic personnel.
- Conducted training sessions and provided ongoing feedback to enhance staff performance and support professional growth.
- Supervised inventory operations, maintaining optimal stock levels of essential medical supplies and equipment.
- Fostered a supportive workplace atmosphere through initiatives promoting teamwork, collaboration, and respect among staff.
Surgical Assistant
Weber Facial Plastic Surgery
Lone Tree, CO
08.2021 - 05.2023
- Executed pre-operative tasks and evaluated patient conditions, ensuring optimal readiness for surgical procedures.
- Streamlined surgical efficiency by providing timely support and anticipating surgeon requirements during operations.
- Executed precise instrument handling during complex surgical procedures to enhance overall patient care and outcomes.
- Maintained clear surgical views by retracting, sponging, and suctioning sites effectively.
- Oversaw organization of surgical instruments and supplies, supporting optimal sterile conditions throughout procedures.
- Executed pre-operative tasks and evaluated patient conditions to ensure readiness for surgical procedures.
- Streamlined surgical processes by identifying and preparing necessary instruments in advance, effectively decreasing procedural interruptions.
- Monitored patient vital signs continuously to ensure timely reporting of abnormalities to surgeon.
- Monitored patient vital signs continuously, facilitating timely reporting of abnormalities to the surgeon.
Clinical Operations Lead Medical Assistant
North County Dermatology Center
Encinitas, CA
09.2020 - 08.2021
- Supervised medical assistants, delegating tasks to enhance clinic functionality.
- Developed medical assistant schedules and oversaw time-off requests to enhance staffing efficiency.
- Reviewed and validated notes for MIPS compliance, ensuring accuracy in documentation.
- Streamlined office processes and maintained organization to support improved workflow and productivity.
- Streamlined inventory processes to maintain consistent stock availability and reduce waste.
- Analyzed workflow inefficiencies to improve operational effectiveness.
Medical Assistant
Vista Community Clinic
Vista, CA
06.2020 - 09.2020
- Executed thorough assessments of patients to inform treatment plans and elevate care standards.
- Collected vital signs, height, and weight; plotted growth charts; administered immunizations; performed blood draws to support comprehensive patient care.
- Executed thorough patient assessments to inform treatment plans and enhance care standards.
- Collected height and weight data; contributed to growth chart development; administered immunizations; supported blood draw procedures. Measured vital signs including height and weight; helped create growth charts; participated in administering immunizations; provided assistance in blood draw procedures. Gathered vital statistics such as height and weight; contributed to the development of growth charts; helped in delivering immunizations; supported blood draw activities.
- Assisted healthcare providers with clinical procedures, ensuring adherence to safety protocols.
- Assisted in patient preparation for examinations, providing essential support to healthcare providers during procedures.
- Processed patient information through computer system, maintaining accurate records to ensure effective patient management.
- Provided counseling, care instructions, and health education materials.
- Processed patient information through the computer system, ensuring accurate records.
Lead Medical Assistant
Dermatology Specialists
Oceanside, CA
07.2013 - 05.2020
- Supervised daily operations of medical assistants, ensuring adherence to clinic protocols and enhancing patient care standards.
- Implemented scheduling systems that improved patient flow and minimized appointment wait times.
- Trained and mentored junior staff on clinical procedures, enhancing team competency and care quality.
- Facilitated patient intake assessments by systematically gathering thorough medical histories, supporting informed dermatological evaluations.
- Managed preparation of surgical instruments and maintained sterile environments, ensuring compliance with infection control protocols.
- Assisted in Mohs surgery procedures and provided attentive post-operative care to ensure patient comfort.
- Monitored patient well-being and assisted dermatologists in executing Mohs surgeries with a focus on comfort and safety.
- Assisted surgeons during complex cases, anticipating needs and ensuring seamless transitions between procedural stages.
Education
Certified Medical Assistant - California Certifying Board for Medical Assistants
Kaplan College
Vista, CASkills
- Workflow Optimization Process Improvement SOP Implementation Scheduling & Coordination Resource Management Quality & Compliance Performance Management
Clinic Operations
Clinic Support
- Team Leadership Staff Development Training & Mentorship Patient Care Coordination Provider Support Problem-Solving Cross-Functional Collaboration Patient Experience
- Dermatology Clinical Support Surgical & Procedural Assistance Phlebotomy & Injections Medication Administration Wound Care Specimen Collection & Processing Patient Education EMR/EHR Documentation Clinical Safety & Infection Control Cosmetic & Laser Procedure Support
Clinical Expertise
Certification
Certified Medical Assistant, Kaplan College
Timeline
Assistant Clinic Manager
Clearview Dermatology
05.2023 - Current
Surgical Assistant
Weber Facial Plastic Surgery
08.2021 - 05.2023
Clinical Operations Lead Medical Assistant
North County Dermatology Center
09.2020 - 08.2021
Medical Assistant
Vista Community Clinic
06.2020 - 09.2020
Lead Medical Assistant
Dermatology Specialists
07.2013 - 05.2020
Certified Medical Assistant - California Certifying Board for Medical Assistants
Kaplan College