
Strategic sales and operations leader with expertise in high-ticket consultative sales, business development, and operations management. Proven ability to drive revenue growth, optimize business processes, and build lasting customer relationships across diverse industries. Recognized for implementing scalable systems, improving organizational performance, and delivering measurable business results through effective communication, operational discipline, and relationship-based leadership.
Career Highlights:
• Generated approximately $1.5M in sales volume through the sale and delivery of 44 recreational vehicles during the first five months in the industry.
• Achieved the #1 sales ranking on the team while earning Top Producer and Top Hustler awards for three consecutive months.
• Maintained an 11.7% closing ratio across 377 qualified customer opportunities.
• Specialized in remote and out-of-state transactions, successfully guiding customers through the complete purchasing process without requiring dealership visits.
• Conducted consultative needs assessments, product demonstrations, financing discussions, trade evaluations, and purchase coordination.
• Collaborated with finance personnel to maximize customer value through protection products, extended service programs, and warranty solutions.
• Utilized CRM systems, structured follow-up processes, and relationship-based communication strategies to improve conversion rates and customer satisfaction.
• Supported dealership growth through strong phone communication, virtual presentations, and customer relationship management.
• Directed operations across irrigation, drainage, landscape enhancement, and construction divisions.
• Managed client relationships, project execution, scheduling, quality control, subcontractor coordination, and production performance.
• Generated approximately $262,000 in enhancement sales through consultative customer recommendations and solution-based selling.
• Conducted site assessments, prepared proposals, and presented customized solutions to residential and commercial clients.
• Implemented operational workflows that improved production efficiency, accountability, and project visibility.
• Supported budgeting, forecasting, job costing, margin management, and financial performance analysis.
• Collaborated with cross-functional teams to consistently deliver projects on schedule and maintain high customer satisfaction levels.
• Directed production activities supporting approximately $8.5M in annual contract volume.
• Optimized labor allocation, scheduling, equipment utilization, and operational workflows.
• Supported account management teams through effective service delivery and customer responsiveness.
• Improved operational consistency through field leadership, planning, and accountability initiatives.
• Maintained high standards of safety, quality, and customer satisfaction across multiple service lines.