Summary
Overview
Work History
Education
Skills
Timeline
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Reana Molina-Thompson

Phoenix,AZ

Summary

Dynamic and results-driven professional with a proven track record at McDonald's, enhancing customer satisfaction through effective problem-solving and exceptional service. Skilled in inventory management and cash handling, I excel in fostering strong relationships and ensuring workplace safety, consistently delivering outstanding results in fast-paced environments.

Overview

1
1
year of professional experience

Work History

McDonalds Associate

McDonald's
03.2021 - 08.2022
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Walmart Associate

Walmart
02.2022 - 04.2022
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships by facilitating effective communication across departments and teams.

Education

GED -

The Excel Center
Phoenix, AZ
12-2027

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Workplace safety
  • Cash handling
  • Leadership qualities
  • Complex Problem-solving

Timeline

Walmart Associate

Walmart
02.2022 - 04.2022

McDonalds Associate

McDonald's
03.2021 - 08.2022

GED -

The Excel Center

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